Transport

The Children's Transport Team help children and young people to access the transport they need to get to and from school or college.

The Children's Transport Team helps children and young people get the transport they need to travel to and from school or college.

The Children's Transport Policy explains who may be able to get travel support and how applications are assessed. Read the policy here: Children's Transport Policy

More information about the Children's Transport Team is available on the Children's Transport webpage, or download the Children's Transport easy read guide

If a family has applied for SEND transport and has a question about their application, they can use the who you need to contact guide.

For more information email the team at send.transportapplications@leeds.gov.uk 
 

Transport

Travel support

Leeds City Council provides home-to-school travel support for some children and young people with SEND, disabilities or medical conditions.

If travel support is already in place

The Passenger Transport Team can help with:

  • transport that is late
  • cancelling transport for a day
  • personal travel allowance payments
  • mileage allowance payments
  • door-to-door transport

Types of travel support

The type of support offered will depend on a child or young person's needs and family circumstances.

Some parents and carers of primary school-aged children with a disability may also be eligible for support.

Bus pass
A child or young person may be eligible for a bus pass to travel to school or college. A parent or carer may also receive a bus pass to travel with them. Using public transport can help build confidence and independence.

Independent Travel Training
Young people can learn how to travel safely and independently using public transport. They are supported by a dedicated travel buddy during their training.

Mileage allowance
Families may be able to receive a mileage payment when using their own vehicle to take a child to and from school. Payments are based on the approved mileage rate and journey distance.

Personal travel allowance
A personal travel allowance helps families make their own travel arrangements. This could include paying for taxi journeys, public transport, or support from family members or other parents. Some eligible post-16 students may also receive a personal travel allowance.

Taxi or shared minibus
Some children and young people may be offered transport by taxi or shared minibus. This may include support from a passenger assistant where needed.

Reception to Year 11

Families can check the eligibility criteria in the Children's Transport Policy.

Having an Education, Health and Care (EHC) Plan does not automatically mean a child will receive travel support.

Young people aged 16 and over

Eligible young people in post-16 education are usually offered a free bus pass where this is appropriate.

If more support is needed, additional travel support may be available to help young people travel to college.

Leeds City Council also offers Independent Travel Training, which includes a free bus pass and support from a dedicated travel buddy.

For information about travel support, visit the Children's Transport webpage or contact the Children's Transport Team.

Applying for transport assistance

Parents and carers can apply online for travel support.

Use the correct application form for the child or young person's education setting:

Applications are checked regularly and are usually assessed within three weeks.

Families will not receive an automatic confirmation when they submit an application.

Need help?

If there are any questions about transport arrangements, contact Passenger Transport Services:

  • Email: csd.passengers@leeds.gov.uk
  • Telephone: 0113 376 0100

Post 16 and Post 19 Travel Support

Leeds City Council provides travel support for some young people with SEND who are aged 16 and over and attending education or training.

Since September 2025, the main form of support has been Independent Travel Training (ITT) where this is suitable. Independent Travel Training helps young people learn the skills they need to travel safely and independently.

If Independent Travel Training is not suitable, a Personal Travel Allowance (PTA) may be offered. This is a payment to help families arrange travel to and from their education setting.

In a small number of cases, council-organised transport, such as a taxi or minibus, may be considered if other types of support are not appropriate.

All applications are assessed individually using the Children and Young People's Transport Policy. A young person's needs and circumstances will be considered as part of the assessment.

More information

Independent Travel Training

The Independent Travel Training (ITT) Team helps children and young people aged 5 to 24 with Special Educational Needs and Disabilities (SEND) travel more independently.

Independent Travel Training is free for:

  • children and young people who are eligible for travel support
  • children who are looked after by the local authority

A dedicated travel buddy supports the child or young person on journeys to and from school or college using public transport.

As confidence and skills grow, the travel buddy gradually reduces their support. This helps children and young people become more independent and prepare for adulthood.

Each child or young person receives a personalised travel plan to help track their progress.

More information

How to apply

Families should check the Children and Young People's Transport Policy to see whether their child may be eligible for support.

Applications can then be made online.

If a family cannot use the online forms, support is available. An officer can help complete the application over the phone and explain the next steps.

Leeds City Council aims to contact families within 15 working days of receiving a completed application.

Contact details

Home to school transport - Frequently Asked Questions

How long does an application take?

Applications are usually processed within 30 working days.

The SEND Assessment Team aims to assess applications within 15 working days. If travel support is approved, Passenger Transport Services may need up to 15 more working days to arrange transport.

Applications for a new school year may take longer. Families are usually told about transport arrangements before the start of the new school year.

Who can help with transport providers or pickup times?

Contact Passenger Transport Services:

Who can help if a child is unhappy with their transport?

For concerns about a vehicle, driver, passenger assistant or journey, contact Passenger Transport Services:

For concerns about the type of travel support provided, contact the SEND Assessment Team:

What if transport is regularly late?

Contact Passenger Transport Services:

Who can help with travel allowance payments?

Mileage allowance

Personal Travel Allowance

What happens if a child moves to a new school or college?

A new application for travel support will be needed.

Families can contact the SEND Assessment Team on 0113 535 1990 or complete the relevant application form.

Who can receive travel support?

Travel support may be available for eligible children and young people aged 5 to 25.

Eligibility is explained in the Children's Transport Policy.

Does travel support need to be renewed every year?

Not usually.

Travel support is normally awarded until the end of an education phase, such as primary school or secondary school.

Families will be invited to reapply when needed.

How can families contact the driver or passenger assistant?

Contact Passenger Transport Services:

How do families know a child has arrived safely?

Families are not routinely contacted when a child arrives at school.

If there is a problem and the child does not arrive safely, the transport team will contact parents or carers.

How are transport routes decided?

Routes are planned using information provided in the application.

The team considers journey times, transport arrangements and the needs of all children travelling.

Will families receive exact pickup and drop-off times?

No.

Traffic, weather and other factors can affect journey times. Transport is arranged so children arrive for the start of the school day and return home after school finishes.

What if a child is absent and does not need transport?

Contact Passenger Transport Services as soon as possible:

What if a child only needs one journey?

Contact Passenger Transport Services:

What happens when transport arrives?

Parents and carers should bring their child to the vehicle.

Drivers and passenger assistants may not be able to leave the vehicle because they need to supervise other children.

Will transport wait if a family is running late?

Transport will usually wait for up to five minutes.

This helps make sure other children arrive at school on time.

Can travel support be provided for reduced timetables?

Travel support is usually only available for normal school or college start and finish times.

In some exceptional circumstances, alternative arrangements may be considered.

What happens if a family moves house?

A new application for travel support will be needed.

Families will need to provide proof of their new address.

For advice, contact the SEND Assessment Team:

  • Telephone: 0113 535 1990

Can travel support be provided from more than one address?

No.

Travel support is only provided to and from the child's main home address.

Will the same driver and passenger assistant always be provided?

The service aims to provide consistency where possible.

However, the same driver or passenger assistant cannot be guaranteed every day.

How are college timetables shared?

Colleges share timetables directly with Passenger Transport Services.

Transport cannot be arranged until the timetable has been received and confirmed.

What happens during extreme weather?

The team will do its best to provide transport safely.

Families should check whether their school or college is open during severe weather.

In some circumstances, transport may not be able to reach every location. Families will be contacted if this affects their child's journey.

For hot weather advice, see the NHS guidance on coping in hot weather.

Compliments and complaints

Families can use the Compliments and Complaints Form to:

  • tell the council when something has gone well
  • make a complaint about a service
  • request that a concern is looked into further

Travelling around Leeds

Metro bus and train travel

The Metro website provides information about:

  • bus routes
  • train routes
  • ticket prices
  • bus passes
  • school bus timetables

The website can help families plan journeys to and from school or college using public transport.

Contact details

Disabled Person's Travel Pass

A Disabled Person's Travel Pass can help eligible people travel at a reduced cost or for free on some bus and train services.

Click here for information about eligibility, travel benefits and how to apply.

Taxi and private hire safety

Leeds City Council helps make sure licensed taxis and private hire vehicles are safe and meet required standards.

When using a taxi or private hire vehicle:

  • use a licensed taxi or a pre-booked private hire vehicle
  • check that the driver has an identification badge
  • only travel in the vehicle that was booked
  • sit in the back seat if possible
  • do not get in if something does not feel right

More information

Download the Travelling by Taxi Guide

Contact details

Post-16 transport policy review

Following recent consultation on proposed changes to travel support for post 16 students, the council’s Executive Board has approved a new model of assistance for eligible post 16 and post 19 learners with SEND that will, wherever appropriate, prioritise an offer of independent travel training (ITT), enabling young people to develop the skills to be able to travel independently in preparation for adulthood.

Under the new model, where ITT is assessed to be inappropriate for a young person, then an award of a personal travel allowance (PTA) will be given instead. A PTA provides a contribution towards travel costs of between £1,000 and £3,000 per year, depending on the distance between the young person’s home and their school or college. This payment is to support families in making their own travel arrangements.

Sometimes a PTA might not be appropriate either, and the council will continue to consider providing council-organised transport, such as a mini-bus or taxi, on a discretionary basis in exceptional circumstances.

The updated Children and young people’s transport policy sets out full details about eligibility for post 16 and post 19 travel support and the new model of assistance for post 16 and post 19 students. The policy ensures that the council will continue to provide a discretionary transport offer, through the usual application process for post 16 and post 19 students, so we can appropriately and justly award transport assistance of any type.

Why we have made changes to post 16 and post 19 transport assistance travel support for students with SEND

Post 16 transport policy statement

All councils must produce a Post 16 transport policy statement to accompany their Post 16 transport policy. The statement provides families with information about the transport support available to all persons of sixth form age receiving education or training and continuing young people with special education needs or disabilities (SEND) aged 16 to 25. This statement is reviewed annually.

Like a lot of other authorities, we were in a position financially where we needed to review our travel support arrangements for post 16 and post 19 students with SEND to make savings whilst still supporting some of our most vulnerable young people and their families to access education.

Current provision

On average, Leeds City Council provides transport to around 3500 young people to their education setting each day. While the council is statutorily obliged to make free of charge home to school travel arrangements for eligible children of compulsory school age, there is no similar statutory obligation on the local authority to provide transport for post 16 learners.

However, the council has provided substantial discretionary assistance for post 16 and post 19 students with SEND. Recent analysis indicates that this assistance costs the local authority approximately £4m -£4.5m and may not always be promoting independence for young people.

We want to ensure that the travel support we provide is the most appropriate for young people and their families, promotes independence and offers choice. The new Children and young people’s transport policy will continue to provide a level of discretionary assistance, whilst providing a model of travel support that is financially sustainable at a time when the council is facing its largest financial challenge in recent history.

When these changes will be made and who would be affected

The above changes will be implemented for young people newly entering post 16 education in September 2025 and onwards.

All young people already in post 16 education at that point will continue on the current policy, except in a small number of cases where reassessment is required due to a change in circumstances, such as a change in their medical needs, a house move, a change of learning setting, or at certain key transition points in their learning where a new application for transport assistance is required.

How and when the changes to the policy will be communicated and to whom

We’ve shared information about the policy changes with parents and carers through the Parent Carer Forum, and we’ve emailed all parents and carers of children aged 13 and over in Leeds who have an Education, Health and Care Plan (EHCP), or have applied for one.

We’ve also informed all schools, Specialist Inclusive Learning Centres (SILCs), and colleges in Leeds, as well as some nearby colleges, about the changes.

Because of the policy changes, transport discussions will start earlier, beginning in Year 9 during the EHCP review. This will help families understand what Post-16 travel assistance is available under the new policy and give families time to plan for any changes.

Questions and answers about changes to post 16 and post 19 travel support

Will the policy changes impact my child or young person’s current home to school or college travel arrangements?

Changes will only affect new applications for travel support for those entering post 16 or post 19 education at a school or college from September 2025. The changes will also affect those who have a change of circumstances within the academic year commencing September 2025, such as a change of address or change of learning setting.

For further information please see section 10 of the Children and young people’s transport policy.

My child is already in Post 16 or Post 19 education at a school or college and will be returning to the same setting in September 2025 - will they be affected by these changes?

There will be no change for Post 16 and Post 19 students who are already attending a school or college and have been awarded travel support on the existing policy.

The new Children and young people’s transport policy only applies to young people who are submitting a new application for travel support for the academic year starting in September 2025 and onwards. However, if students currently receiving travel support on the old policy have a change in circumstances, such as a change in home address or education setting from September 2025 onwards, then a new application will be required, and this will be assessed against the new Children and young people’s transport policy.

For further information please see section 10 of the new Children and young people’s transport policy.

My child will be attending a post 16 school or college for the first time in September 2025, can I still apply for travel support?

Yes, you can still apply for travel support and all new applications will be subject to the eligibility criteria outlined in section 8 of the Children and young people’s transport policy.

What types of travel support are available to my child at Post 16 or Post 19?

Leeds City Council will continue to provide a discretionary transport offer for post 16 and post 19 students, which can be applied for through the usual process. This includes awards such as Independent Travel Training, a Zero Fare Travel Pass, or a banded Personal Travel Allowance (PTA) contribution. Full details can be found in section 9 of the Children and young people’s transport policy.

The cost of arranging home to school or college travel will exceed my granted Personal Travel Allowance (PTA), can Leeds City Council provide any further support along with this PTA?

We understand that the PTA may not allow you the flexibility to fully fund your child’s travel assistance for a full academic year. This PTA is intended for use as a contribution towards costs of travel assistance for your child’s Post 16 or Post 19 education.

Our Post 16 transport policy statement provides information about the travel support available for students including Concessionary fares, discounts, subsidies, passes and travel cards available to young people aged 16 to 25; Independent Travel Training (ITT) to enable the young person to work towards travelling independently on public transport; and the 16-19 Bursary Fund which can be used towards the cost of post 16 transport.

How will the distance for a PTA be calculated, is it a straight-line distance or a travel route?

Eligible young people with SEND in post-16 and post-19 education may receive a yearly flat-rate PTA, where appropriate. The amount will depend on the one-way distance from the young person's home to their learning setting.

Distances will be measured using road routes that are accessible by a suitable motor vehicle.

How will the council decide if there are any exceptional circumstance why a young person should get travel support to attend post 16 school or college, even when they don’t meet the normal rules?

The council’s Children’s transport team will review every application received for post 16 and post 19 travel support. It will then be reviewed against the eligibility criteria set out in section 8 of the new Children and young people’s transport policy.

The Children’s transport team will review the information provided on the application about the young person’s needs to understand if there are any exceptional circumstances why they might be able to get travel support, even when they don’t automatically meet the eligibility criteria. For example, they will consider things like a young person’s individual health needs, if there is a safe walking route or public transport available to their education setting. In exceptional cases, the council may agree to provide a Personal Travel Allowance (PTA), a taxi, or a minibus, when a young person’s needs cannot be met by the criteria set out in the policy.

There is no separate route to apply for exceptional circumstances, as all applications for post 16 and post 19 travel support will automatically be assessed to check if exceptional circumstances apply.

You can find out more about applying for travel support and further information about the what the council consider as exceptional circumstances in section 11 of the new Children and young people’s transport policy.

Can I appeal the transport award that has been made for my child?

If you are dissatisfied with the outcome of an application assessment and the award offered to your child, you have the right to appeal this decision in line with government guidance issued in January 2024.

For information on appeals, refer to section 12 of the Children and young people’s transport policy and DfE guidance Home-to-school travel, and Transport to education and training for people aged 16 and over.

Additionally, for further information or guidance on the appeals process, email the team: send.transportapplications@leeds.gov.uk.

How would the family receive the Personal Transport Allowance (PTA) payments?

Payment of the PTA would be spread across an entire academic year, with equal instalments paid directly into parent's or carer's bank account in advance of each new school/college term throughout the year.

Would a Personal Transport Allowance (PTA) affect my entitlement to any benefits?

No, a PTA would not affect what benefits you are entitled to.

When can I apply for post 16 and post 19 travel support?

An application for post 16 and post 19 travel support can be made at any time. The window for applications for the academic year starting in September 2025 will open in February 2025, and these will be assessed against the new Children and young people’s transport policy. We urge that applications are made as soon as possible after February 2025, or as soon as a post 16 or post 19 education setting has been secured.

When will I know what type of post 16 and post 19 travel support I am entitled to?

We will aim to assess all applications for travel support within 15 working days, or prior to the start of the academic year September 2025. For a range of factors this is not always possible, however we will try to ensure you have an assessment outcome prior to the start of the academic year.

Background documents

Executive Board 19 June 2024 - Agenda and recording.

Executive Board 16 October 2024 - Agenda and recording.

Publication of new Children and young people’s transport policy 2024.

Contact

Email post16transport.review@leeds.gov.uk if you have any issues relating to the consultation.

Glossary

Executive Board

The Executive Board is the principal decision-making body of the council. The Leader of Council chairs a meeting of the Executive Board once a month at the Civic Hall.

Home to school pre-16 transport information session

An information session about home-to-school transport for pre-16 students in specialist settings. 

The session was delivered in June 2026.