Annual Reports

Leeds Local Offer annual reports

Each year, Leeds City Council responds to all feedback and comments about the Leeds Local Offer. The report explains what actions have been taken based on what families said.

What the report includes

The annual report shares:

  • Information about the Leeds Local Offer website and how families can access it
  • How the voices of children, young people and families have been heard
  • Next steps and plans for improvement

Contact

For more information email LLO@leeds.gov.uk

Annual reports

LLO Annual Reports

2025/26

1st July 2025 to 30th June 2026

The Leeds Local Offer website is for those 0-25 with special educational needs and disabilities (SEND) and has been operational since 1 September 2014: www.leedslocaloffer.org.uk 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with SEND and their families can provide suggestions for improving services and for new services they need. Comments received  through the website, LLO Facebook page,  feedback from staff, young people, the Leeds Parent Carer Forum and from parent carer support groups drive and influence service improvement.

Under the SEND code of practice: 0 to 25 years - GOV.UK Local Authorities must publish a Local Offer, setting out in one place information about provision they expect to be available across education, health and social care for children and young people in their area who have SEN or are disabled, including those who do not have Education, Health and Care (EHC) plans. In setting out what they ‘expect to be available’, local authorities should include provision which they believe will actually be available.

The Local Offer has two key purposes: 

  • To provide clear, comprehensive, accessible and up-to-date information about the available provision and how to access it, and 
  • To make provision more responsive to local needs and aspirations by directly involving disabled children and those with SEN and their parents, and disabled young people and those with SEN, and service providers in its development and review.

Local authorities and local health and wellbeing boards must respond to all feedback and comments received about the Local Offer on an annual basis and outline what actions have been taken in response to the comments received.

In this report you will find:

  • Summary  
  • Inspection findings
  • Leeds Local Offer website
  • Voice and influence
  • Next Steps
Summary

Over the past year, the Leeds Local Offer and Voice, Influence and Change Team have continued to strengthen the voice of children, young people and families, ensuring that their feedback directly influences service development and improvements across Leeds. The Local Offer website reached over 49,000 unique visitors, representing a 36% increase on the previous year, while a range of engagement activities, events, consultations and information sessions helped more families access support and have their voices heard. 

One significant improvement has been the development of more accessible and easier-to-find information for families. Feedback from parents, carers and the SEND Youth Council led to updates across the Leeds Local Offer website, including new information on ARFID support, Tourette's support, education transitions, complaints and mediation, and the launch of the Inclusive Mainstream Practice parent carer section. These changes provide families with clearer information about available support and what they can expect from services, helping them make informed decisions and access help more quickly. 

A second area of impact has been improving communication and engagement with families. In direct response to feedback, the team introduced a WhatsApp channel, trialled and embedded evening information drop-in sessions for working families, and continued to develop accessible resources, including translated materials and SEND information booklets. These changes have created more opportunities for families to access information in ways that work for them and have increased the reach of SEND information across the city. 

The team has also championed the meaningful involvement of children and young people in shaping local change. A notable example of this is the Preparing for Adulthood (PfA) project. Following feedback from young people that existing information was often written for parents rather than directly for them, the Leeds Local Offer Team and SENDIASS have worked with young people to co-produce a new suite of Preparing for Adulthood resources. This has included reviewing the language and pronouns used to ensure information speaks directly to young people in a way that is relevant, accessible and empowering. As a result, 10 Preparing for Adulthood information booklets are being developed to support young people as they move into adulthood. The resources will be available electronically and in hard copy and will be supported by a series of YouTube Shorts, helping young people access information in formats they told us they are more likely to use.

Overall, the work undertaken has strengthened access to information and support, and ensured that the voices of children, young people and families continue to influence decisions and service improvements across Leeds.

  • Work with new SEND Coordinators with the newly developed seven Family Hubs to host drop in sessions around the city, and build upon the offer of providing information about SEND services to families. 
  • Work with SENDIASS (SEND Information, Advice and Support Service) to develop preparing for adulthood information and resources for young people. 
  • Undertake a full content and readability review of information on the Leeds Local Offer website. 
Inspection findings

December 2016 SEND Inspection

“Nearly all of the parents that inspectors spoke to during the inspection did not know of, or use, the Leeds local offer. This means that they miss out on key services or do not know where to get high-quality support. The feedback from a small number of parents in August 2016 is being acted on by leaders. Some parents, through the EPIC (empowering parents, improving choices) parents forum, remain involved in improving the offer.”

We can now measure number of visitors to the website and in 2025/26 there were 49,356 unique visitors, the number of unique visitors have been recorded since 2019/20 when there were 4,046 within the year.

Based on feedback received from children, young people, parents, carers and professionals a new Leeds Local Offer website and branding was developed and launched in April 2024. Members of the Leeds SEND Youth Council and Leeds Parent Carer Forum took part in the user testing of the new website. The new website will be continuously reviewed the Leeds Parent Carer Forum and the Leeds SEND Youth Council. The full report can be downloaded here.

We continuously review the Leeds Local Offer website with young people and the Leeds Parent Carer Forum, in 2024 we provided services with the Local Authority and Health content management logins to enable them to regular update their own service information.

“I just wanted to say that I think the new site is really well laid out and easy to navigate and it’s great to be able to easily access information about all of the options for secondary schools really easily.” – comment from parent carer. 

The Leeds Local Offer and SEND Voice and Influence Coordinator brought together representatives from across the Yorkshire and Humber region who have responsibility for their local area Local Offer websites. The group meet on a bi-monthly basis to share good practice, work through issues and challenges and take part in an annual peer review of local offer websites. 

2026 SEND Inspection

“The partnership has found positive ways to encourage young people with SEND to participate in sporting and cultural programmes. The Leeds local offer is advertised; however, many children and young people are unaware of what they can access beyond their education settings. Some children and young people are not confident or comfortable in taking part in activities across the city.

Active Leeds positively promotes participation and engagement for children and young people with SEND in their community. However, many children and young people with SEND do not participate in community groups and activities beyond school because they do not understand the local offer.

There is considerable variation in what is available across the partnership as a core offer for children and young people with SEND. Some families are unable to access local activities or groups promoted within the SEND local offer because they are not operated within their home area. Some children and young people with SEND reported being fearful of venturing into the city centre or beyond their home and school.”

Key findings are that inspectors note the LLO is being promoted and advertised to parents, carers, children and young people but identified that many CYP do not access community groups and activities beyond schools as do not understand the local offer and need to review if gaps in provision across the city as identifies variation across the partnership.

The inspection highlighted key areas for improvement: 

Leaders across the partnership should improve communication with parents, carers and professionals to ensure that:

  • there is meaningful co-production of services and ways of working
  • stakeholders are well informed about service developments and how their contributions have influenced change and improvements; and
  • they have the knowledge of and can navigate the local offer effectively and can access the range of support services and resources available in their communities.

Leaders improve communication with parents, carers and professionals to ensure they have knowledge of and can navigate the offer effectively to enable them to access support services and resources available in their communities.

Leeds Local Offer website

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement. 

Visitors 

In the report period from the 1 July 2025 to the 30 June 2026 the Leeds Local Offer website had 49,356 unique visitors; unique visitors are the number of visitors to a website in a single reporting period. 

Due to an unforeseen issue, the site’s analytics tracking code was inactive between 12 November 2025 and 18 March 2026, resulting in a temporary gap in website data collection.

However, the figures still shows an increase of 13,173 (36%) in the number of visitors to the website based on the previous year. 

Providing information to families about SEND services 

Information about how families can access information about the Leeds Local Offer and SEND services in Leeds can be found here.

A Leeds Local Offer Facebook group was established in December 2020, following feedback from families, to provide an additional way for them to receive updates about SEND services and activities across the city. In December 2026, in response to further parental feedback, the group was transitioned to a Facebook page to enable easier sharing of posts. The new Facebook page currently has 399 followers.

In February 2026, we launched a one‑way WhatsApp communication channel to share key information directly with families. Both the Leeds Local Offer Team and SENDIASS hold admin rights. There are currently 181 followers on the channel.

A Leeds Local Offer Information booklet is available for families and professionals, the booklet can be downloaded from the website or hard copies requested. The booklet was developed in response to feedback from families sharing that the Leeds Local Offer website can feel overwhelming due to amount of information about services available, families explained that something more condensed and in a printable format would help them to navigate the website and know what they are looking for.  The booklet is reviewed and updated annually. 

“The booklet has been really useful to understand the different SEND services available in Leeds” – comment from parent / carer.

A monthly parent carer information drop-in is available for families to access information about services and receive support. These sessions are attended by representatives from Leeds SENDIASS, Leeds Parent Carer Forum, Little Hiccups, Carers Leeds, Time for Young People, and the Leeds Speech and Language Service. In 2024, workshops were introduced as part of the drop-in offer. Over the past 12 months, 11 drop-in sessions have taken place, including a trial evening session developed in response to parental feedback. A total of 251 parents and carers have attended the sessions.

“Attending the drop in today has given me clarity of what I need to do next to get the right support for my child” – comment from parent / carer

Leeds Local Offer Live is an annual marketplace event that provides families and professionals with the opportunity to learn about and speak to SEND services in Leeds. The 2026 event took place on Wednesday 25th March 2026 at Pudsey Civic Hall.  52 services booked a stall at the event, with 47 attending on the day. This year we hosted information sessions about Supported Internships, which was delivered by the Lighthouse Futures Trust. In total 183 people attended the event, 112 parents / carers, 68 professionals and 3 young people. The full event report can be read here

““Great to see Local Authority and Health services in the same place”. - comment from parent / carer.

“Keep doing this event, it is so useful” – comment from parent / carer. 

The team attend parent carer coffee mornings, support groups and events to promote the Leeds Local Offer website and mechanism for families to find information about SEND services in Leeds. In the last 12 months the team have attended 20 groups and events to promote the Leeds Local Offer reaching a total of 318 parents, carers and professionals.

The Leeds Local Offer team works with specialist settings to support the delivery of localised Preparation for Adulthood marketplace events for students and their families. Over the past year, the team has supported five events, engaging a total of 99 young people, parents, and carers.

The Voice, Influence and Change Team have worked in partnership with SENDIASS (SEND Information, Advice and Support Service) to consult with 56 learners (pre and post 16) to learn about what information they require to equip and enable them to achieve and thrive in a supported internship pathway. Based on the feedback from learners the team are working with the Leeds City Council comms team to develop 10 e-publications that can be printed, and 10 YouTube shorts to sit alongside the publications. These are currently in development, and we will be launched at the beginning of the 2026/27 academic year.   

Promoting LLO to staff working with families

The Leeds Local Offer ebulletin is a bi-monthly bulletin that is shared with over 800 professionals from schools, third sector organisations, health, local authority and support groups to promote and share information about services, activities and event. 

For families without access to the internet we encourage them to use computers at their local library or community hub or speak to their school SENCo. 

This year we have been working with the Leeds Parent Carer Forum and SENDIASS to provide information in alternative languages for families. The Leeds Local Offer introductory video is now available in British Sign Language, Farsi and Polish. More languages will be available in the coming year. 

Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families. 

In February 2026; the team attended the annual SENCO conference and presented to over 200 SENCOs about the Leeds Local Offer and mechanisms for families to find out information about SEND services in Leeds. 

For families who require any of the information printing can email LLO@leeds.gov.uk to make the request. 

You said our response 

‘you said our response’ section is available on the website to share the comments / feedback received and the response to them.

Families can provide feedback about the Leeds Local Offer website by email, through the feedback link on the website and also face to face. 

Feedback and actions taken in response is outlined below for the last 12 months:

You Said Our Response
Tourette's information and support for families  We have added information about Tourette's support to the website under the advice and support section (organisations offering support and parent carer support groups).
Information about financial support (DLA, PIP etc) to be added to the LLO information booklet. The LLO information booklet was refreshed in July / August 2025 and financial support has been added to the booklet. 
Information about ARFID support to be added to the LLO website. We have developed ARFID support information to the LLO website under Health and Social Care - Health Services - Need help with. 
On the phone some of the text was a bit small (SEND Youth Council).

Users to the website can use settings on their device to change the font size.

As part of the readability and accessibility review we will be focusing on how the information appears to those accessing the website via mobile devices. 

Improve the search function so more specific results come up (SEND Youth Council). To improve the search function on the website this would require further web developments, unfortunately these are not available at the moment but will be considered in the future. 
Have accessibility features e.g. changing text size and background colour (SEND Youth Council).

We strive to make this website and its content as accessible as possible. 

We use the Web Content Accessibility Guidelines (WCAG).

Users to the website can use settings on their device to change the background and font sizes.

Could there be an audio option on the LLO (SEND Youth Council).

Unfortunately, we do not have access to this facility on the Leeds Local Offer website. 

However, we will be looking at introducing service videos to pages which will include audio. 

Videos on each page explaining the service (SEND Youth Council). The Leeds Local Offer team will identify the most visited pages, and ask services to provide a short video explaining their service. 
Lots of links to leeds.gov website, the website isn’t great so could you put the information directly on the LLO in simpler easy read format? (SEND Youth Council)

The Leeds Local Offer Team will feedback to leeds.gov.uk about the accessibility of the information on the website. 

As part of the review of readability and accessibility we will review how we can simplify information directly on the Leeds Local Offer website. 

A lot of the text, this looks more when viewing the website from a phone (SEND Youth Council). The Leeds Local Offer Team have committed to review the readability and accessibility of all pages on the website, including the amount of text that appears on each page and how it looks on a mobile phone. 
PfA written as if it is talking to the parent, should it be written as if talking to the young person? (SEND Youth Council)

The Leeds Local Offer Team have committed to review the readability and accessibility of all pages on the website, including the user pronouns. 

The Leeds Local Offer Team and SENDIASS will be working with young people on a project to develop Preparing for Adulthood information for young people, this will also include the user pronouns that are used. 

Use social media to promote information on the website (SEND Youth Council). 

There is a Leeds Local Offer facebook group, where information about SEND services and the LLO website is shared daily. 

The team have launched a WhatsApp Channel for the Leeds Local Offer. 

Young people are more likely to look at instagram and TikTok rather than a website (SEND Youth Council). The Leeds Local Offer team are working with SENDIASS to produce information for young people. 
The search function on the website doesn't always bring up pages related to the search word.  We have worked with the website developers and reviewed the search function. 
The green tiles on the website are all different sizes - can they all be the same size? We have worked with the website developers and all green tabs are now the same size. 
There is a lot of text on the education page, which feels overwhelming.  Reviewed and edited the page to ensure the information is compliant with Web Content Accessibility Guidelines (WCAG) 2.2, and checked the readability and accessibility of the information. 
Section 41 information doesn't appear in search, and isn't very clear on the page.  We have reviewed and edited the page information about section 41, and ensure that it now appears in the search facility. 
No information about complaints, mediation and tribunals.  We have added a resolving disagreements page under Education, Health and Care Plans that includes information about complaints, mediation and tribunals. 
There isn't information about education transitions i.e. early years to primary, and primary to secondary We have updated our education transitions information on the website to include early years to primary, and primary to secondary transitions. 
Information about what families can expect in terms of support from schools.  Launched the Inclusive Mainstream Practice parent carer section February 2026. 
Local Offer information sessions are held during the day and are not accessible for working families.  We further explored evening sessions with families via an online survey. We held a trial evening information drop in on Thursday 21st May, 6.30pm till 8.30pm at The Vinery Centre. Following the success of the trial we will be hosting two evening drop in sessions a year. 
Voice and Influence

Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. The full voice and influence offer can be found here.

The Leeds Local Offer website has a section devoted to the voice and influence of children, young people, parents and carers

The Voice, Influence and Change Team produce six monthly SEND voice and influence reports, the aims of the report are to: 

  • Collate voice and influence work from across the city to share with children and families’ strategic boards, councillors and partners.
  • Champion good practice and shine a light on the valuable work services and organisations do.
  • Raise awareness of the big issues being shared by the children, young people and families.
  • Help services and organisations to link with colleagues and encourage them to work in partnership to reduce duplication.
  • Help services and organisations to deliver ‘best practice’ voice and influence by reflecting on their work in line with the 5 O’s model.

Voice and influence of children and young people 

Leeds SEND Youth Council 

The Leeds SEND Youth Council is a group of young people aged 11 to 25 years old with special educational needs and disabilities (SEND) who live in Leeds or attend school in Leeds. A full list of the SEND Youth Council’s involvement and achievements can be found here, some of the highlights are below: 

  • Organised an event ‘This is us: proud to belong’ as part of disability pride.
  • Supported development of Preparation for Adulthood resources. 
  • Attended Youth Voice Matters conference. 
  • Reviewed Light Night Leeds accessibility offer. 
  • Fed into the development of the sensory space at Rowlands Play Patch. 
  • Shared their views on the Governments Schools White Paper. 

SEND Summit 

On Wednesday 11th February 2026, 53 students from 12 education settings attended the SEND Summit at Leeds Civic Hall.

Students took part in the Youth Activity Fund consultation, Neurodiversity Information Hub consultation, learnt about democracy and met with the Lord Mayor and Interim Director of Children and Families. 

The full event report can be downloaded here

SEND Partnership Board Takeover 

Each year students from specialist schools and settings takeover the Leeds Area SEND Partnership Board as part of National Takeover Challenge. The takeover is an opportunity for students to speak to board members about the issues that are important to them. 

The takeover is supported and facilitated by the Voice, Influence and Change Team. 

On Tuesday 25 November 2025, 33 students from Future Steps Broomfield, Powerhouse West SILC, Pivot Academy, Green Meadows Academy, The Bridge East SILC, John Jamieson East SILC, Penny Field school and Enterprise and Employability Leeds City College took over the Leeds SEND and AP Improvement Board as part of national takeover challenge. 

The aim of the takeover was to:

  • Learn about each other.
  • Learn about the issues that are important to young people with SEND.
  • Agree how services will work with students to tackle the issues raised.

The full takeover report can be downloaded here

Compass House 

Compass House is a great youth voice project that enables staff and students from across six settings to work in partnership to create a valuable work experience project. 

In December 2025; 112 students from East SILC, West SILC, Broomfield South SILC, Green Meadows Academy, The Lighthouse School, Coop Academy Brierley and Future Horizons had the opportunity to work at the Compass House pop up shop, with hundreds of students contributing to making products to sell. 

Students made all the decisions about promotion, products to sell and shop décor. 

The full project report can be downloaded here

Schools White Paper 

The Voice, Influence and Change Team consulted with 55 students from across 5 settings on the Governments Schools White Paper.

A detailed report has been shared nationally with the Government and will be considered as part of the consultation process for the Schools White Paper. 

click here to download the summary report for young people. 

click here to download a visual case study of the consultation. 

Voice and influence of parents and carers 

Leeds Parent Carer Forum 

The Leeds Parent Carer Forum is led by local parents working to represent the views of parents and carers of children and young people with SEND while working in partnership with the Local Authority Education, Health and Care services to make a positive difference for children and families in Leeds. In 2025/26 the Leeds Parent Carer Forum have supported the monthly parent carer information drop in, attended coffee mornings and events to promote their work and hear from families, hosted workshops for families based on need, shared surveys for families to have their say in service development and attended meetings to represent parent carer voice. 

Leeds parent carer support group network 

The SEND parent carer support group network is made up of representatives from 35 SEND parent / carers support groups in Leeds. The network is coordinated and by the Leeds Parent Carer Forum and the Local Offer and SEND Voice and Influence Coordinator. 

By being part of the network support groups:

  • Are invited to three parent carer support group network events a year.
  • Receive the Leeds Local Offer bulletin, and opportunities for families to have their say.

In the last 12 months there have been three network events focusing on Family Hubs, launch of the Inclusive Mainstream Practice, Short Breaks and RADAR. 

All issues raised on behalf of parents and carers are logged on the tracker, deep dived by the Voice, Influence and Transparency Working Group and feed into the City’s self-evaluation framework.  The issues tracker can be downloaded here.

Voice, Influence and Transparency working group

The Voice, Influence and Transparency working group is a subgroup of the Leeds Area SEND and AP Partnership Board. The group first met in July 2024, and meet on a monthly basis. 

The working group use already existing voice and influence recording mechanisms to identify the issues and challenge families have raised and share them with relevant service leads and provide regular updates to the Leeds Area SEND and AP Improvement Board via the issues tracker.

The group have developed case studies to share with families how they have influenced service change. The case studies can be downloaded here.

The group provide transparency and ensure feedback to families is provided and available on the Leeds Local Offer website. 

Next steps

The priorities for the Local Offer and SEND Voice and Influence Coordinator over the next 12 months are: 

  • Participate in a range of activities, workshops, events and coffee mornings to engage with children, young people with SEND and their parents, and carers to promote the LLO, seek feedback and raise awareness of how they can have a voice and influence.  
  • Continue to review information on the Leeds Local Offer website and promote the Leeds Local Offer to families and professionals. 
  • Continue to coordinate the Yorkshire and Humber local offer workers network and coordinate the annual peer review of local offer websites. 
  • Identify further opportunities to promote LLO to staff working with families at events across the city. 
  • Host a Leeds Local Offer Live event for families. 
  • Support the deliver of youth voice programmes in schools i.e. takeover, SEND Summit, Compass House, democracy sessions and consultations. 
  • Support the Leeds Parent Carer Forum and parent carer support groups to represent the voices of parents and carers at a strategic level and further explore a coproduction charter for Leeds.  
  • Continue to work with SENDIASS (SEND Information, Advice and Support Service) to develop information for young people and raise awareness of the services. 
  • Develop a youth voice offer for primary aged students. 
  • Raise awareness of things to do outside of school. 

2024/25

1st July 2024 to 30th June 2025

The Leeds Local Offer website is for those 0-25 with special educational needs and disabilities (SEND) and has been operational since 1 September 2014: www.leedslocaloffer.org.uk 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with SEND and their families can provide suggestions for improving services and for new services they need. Comments received  through the website, LLO Facebook page,  feedback from staff, young people, the Leeds Parent Carer Forum and from parent carer support groups drive and influence service improvement.

Under the SEND code of practice: 0 to 25 years - GOV.UK Local Authorities must publish a Local Offer, setting out in one place information about provision they expect to be available across education, health and social care for children and young people in their area who have SEN or are disabled, including those who do not have Education, Health and Care (EHC) plans. In setting out what they ‘expect to be available’, local authorities should include provision which they believe will actually be available.

The Local Offer has two key purposes: 

  • To provide clear, comprehensive, accessible and up-to-date information about the available provision and how to access it, and 
  • To make provision more responsive to local needs and aspirations by directly involving disabled children and those with SEN and their parents, and disabled young people and those with SEN, and service providers in its development and review.

Local authorities and local health and wellbeing boards must respond to all feedback and comments received about the Local Offer on an annual basis and outline what actions have been taken in response to the comments received.

In this report you will find:

  • Leeds Local Offer website
  • Voice and influence
  • Child Friendly Leeds Wish 12
  • Next Steps
Leeds Local Offer website

Reviewing and developing the Leeds Local Offer

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement. 

The SEND Ofsted Inspection in 2016 highlighted 

  • Only a few of the parents to whom inspectors spoke were aware of the Leeds Local Offer. Those who know about the web-based information are involved in working with the local area to improve the website. Records show that very few parents use the independent advice and support service. Parents describe both feeling isolated and benefiting from the support networks created by schools and settings.
  • Nearly all of the parents that inspectors spoke to during the inspection did not know of, or use, the Leeds Local Offer. This means that they miss out on key services or do not know where to get high-quality support. The feedback from a small number of parents in August 2016 is being acted on by leaders. Some parents, through the EPIC (empowering parents, improving choices) parents forum, remain involved in improving the offer.

Based on feedback received from children, young people, parents, carers and professionals a new Leeds Local Offer website and branding was developed and launched in April 2024. Members of the Leeds SEND Youth Council and Leeds Parent Carer Forum took part in the user testing of the new website. The new website will be continuously reviewed the Leeds Parent Carer Forum and the Leeds SEND Youth Council. The full report can be downloaded here

We continuously review the Leeds Local Offer website with young people and the Leeds Parent Carer Forum, in 2024 we provided services with the Local Authority and Health content management logins to enable them to regular update their own service information.

“I just wanted to say that I think the new site is really well laid out and easy to navigate and it’s great to be able to easily access information about all of the options for secondary schools really easily.” – comment from parent carer. 

The Leeds Local Offer and SEND Voice and Influence Coordinator brought together representatives from across the Yorkshire and Humber region who have responsibility for their local area Local Offer websites. The group meet on a bi-monthly basis to share good practice, work through issues and challenges and take part in an annual peer review of local offer websites. 

Visitors

In the report period from the 1 July 2024 to the 30 June 2025 the Leeds Local Offer website had 36,183 unique visitors; unique visitors are the number of visitors to a website in a single reporting period. The figures show a increase of 18,557 (105%) in the number of visitors to the website based on the previous year.

Providing information to families about SEND services 

Information about how families can access information about the Leeds Local Offer and SEND services in Leeds can be found here.

A Leeds Local Offer Facebook group was set up for families in December 2020 in response to feedback from families and as an additional mechanism for families to receive updates about SEND services and activities taking place in the city. There are 1,569 members in the group; 379 have joined in the last 12 months (32% increase). During the last 12 months 364 posts have been made on the group about services for families. 

A Leeds Local Offer Information booklet is available for families and professionals, the booklet can be downloaded from the website or hard copies requested. The booklet was developed in response to feedback from families sharing that the Leeds Local Offer website can feel overwhelming due to amount of information about services available, families explained that something more condensed and in a printable format would help them to navigate the website and know what they are looking for.  The booklet is reviewed and updated annually. 

“The booklet has been really useful to understand the different SEND services available in Leeds” – comment from parent / carer.

A monthly parent carer information drop is available for families to attend to find out information about services and receive support. The drop in in run in partnership with Leeds SENDIASS, Leeds Parent Carer Forum, Child Health and Disability Team, Carers Leeds and Leeds Speech and Language Service. In 2024 we introduced workshops to the drop ins. In the last 12 months there have been 8 drop-ins in total. 70 parents and carers have attended the drop-in sessions. Attendance at the drop in sessions has dropped, we have changed the way we promote the sessions i.e. share directly with SENCOs, on localised facebook groups and asking parents and carers to let us know via an online survey if they will be attending.  

“Attending the drop in today has given me clarity of what I need to do next to get the right support for my child” – comment from parent / carer

Leeds Local Offer Live is an annual marketplace event that provides families and professionals with the opportunity to learn about and speak to SEND services in Leeds. The 2025 event took place on Wednesday 26th March 2025 at Pudsey Civic Hall.  52 services booked a stall at the event, with 48 attending on the day. There were three workshops available for attendees on the day. In total 197 people attended the event, which was an increase of 17% from the 2024 event (111 parents / carers, 65 professionals and 21 young people). The full event report can be read here

“Just come back from the event (Leeds Local Offer Live) and wow, what a day. A huge gathering of organisations, services, and support networks all under one roof, aimed at families of children and young people with additional needs.”  - comment from parent / carer.

The team attend parent carer coffee mornings, support groups and events to promote the Leeds Local Offer website and mechanism for families to find information about SEND services in Leeds. In the last 12 months the team have attended 12 groups and events to promote the Leeds Local Offer, in April 2025 we started to record the number of families we have engaged with at each event. At the last 8 events we have reached 299 families. 

Promoting LLO to staff working with families

The Leeds Local Offer ebulletin is a bi-monthly bulletin that is shared with over 800 professionals from schools, third sector organisations, health, local authority and support groups to promote and share information about services, activities and event. 

For families without access to the internet we encourage them to use computers at their local library or community hub or speak to their school SENCo. In 2024/25; the team developed guides and a comms and engagement toolkit for professionals so they are able to support families using the Leeds Local Offer.  We have started to work with SENDIASS and the Leeds Parent Carer Forum to develop information videos in alternative languages, these will be launched in 2025/26. 

Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families. 

In February 2024; the team attended the annual SENCO conference and presented to over 200 SENCOs about the Leeds Local Offer and mechanisms for families to find out information about SEND services in Leeds. 

In June 2025; the team presented to over 90 exhibitors at the SEND Next Choices event about the Leeds Local Offer and how it can support families and services. 

For families who require any of the information printing can email LLO@leeds.gov.uk to make the request. 

You said our response 

‘you said our response’ section is available on the website to share the comments / feedback received and the response to them.

Families can provide feedback about the Leeds Local Offer website by email, through the feedback link on the website and also face to face. 

Feedback and actions taken in response is outlined below for the last 12 months:

You said Our response
Monthly information drop-in sessions to be hosted around the city rather than in the same place each month.  From October 2025; we will rotate the location of the monthly drop-in sessions across the city
Not enough information about Kinship and Foster Carer support.  We have added information for Kinship and Foster Carers under our carers section within Social Care. 

Kinship and Foster carers can also access the parent carer support groups.
Information about preparing for adulthood transitions support is unclear We have updated the preparing for adulthood transitions information on the website. A gap has been identified in support for students without an EHCP, this is being raised via the Voice and Influence Transparency Working Group.
Direct payment policy and information to be updated. We have updated the information about personal budgets and direct payments on the website, including a link to the TriX website which has detailed information about the policies and procedures.
Voice and Influence

Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. The full voice and influence offer can be found here.

The Leeds Local Offer website has a section devoted to the voice and influence of children, young people, parents and carers

The Voice, Influence and Change Team produce six monthly SEND voice and influence reports, the aims of the report are to: 

  • Collate voice and influence work from across the city to share with children and families’ strategic boards, councillors and partners.
  • Champion good practice and shine a light on the valuable work services and organisations do.
  • Raise awareness of the big issues being shared by the children, young people and families.
  • Help services and organisations to link with colleagues and encourage them to work in partnership to reduce duplication.
  • Help services and organisations to deliver ‘best practice’ voice and influence by reflecting on their work in line with the 5 O’s model.

In March 2025 the team recruited to the new SEND Voice and Influence Officer role. The new Officer will provide the team with more capacity to engage with children and young people with SEND and their parents/ carers and promote the LLO.

Voice and influence of children and young people 

Leeds SEND Youth Council - the Leeds SEND Youth Council is a group of young people aged 11 to 25 years old with special educational needs and disabilities (SEND) who live in Leeds or attend school in Leeds. A full list of the SEND Youth Council’s involvement and achievements can be found here, some of the highlights are below: 

  • Represented the group on a regional level. 
  • Reviewed the MindMate ND Hub. 
  • Mystery shopped Leeds City Council Leisure Centre’s for accessibility and inclusivity. 
  • Consulted on the new young person’s education health and care assessment online for. 
  • Consulted on the SEND Change Programme. 
  • Sat on a young person’s panel for the Short Breaks Tender evaluation. 

SEND Summit - On Wednesday 12th February 2025, 47 students from Broomfield South SILC, Cardinal Heenan, Green Meadows Academy, John Jamieson East SILC, Lighthouse Futures Trust, Lighthouse School, Oulton Academy, Springwell Academy East and West SILC attended the SEND Summit at Leeds Civic Hall.

Students took part in the what is working well / not working well in Leeds consultation, Family Hubs consultation and Youth Activity Fund consultation as well as having the opportunity to visit service stalls to find out what is available to them in the city. 

Click here to read the event report. 

SEND Partnership Board Takeover - Each year students from specialist schools and settings takeover the Leeds Area SEND Partnership Board as part of National Takeover Challenge. The takeover is an opportunity for students to speak to board members about the issues that are important to them. 

The takeover is supported and facilitated by the Voice, Influence and Change Team. 

On Tuesday 12 November 2024, 40 students from Broomfield South SILC, West SILC, Power House, Priesthorpe, John Jamieson, Bridge Church, Temple Moor and Green Meadows took over the Leeds Area SEND and AP Partnership Board as part of national takeover challenge.

The aim of the takeover was to:

click here to download the full takeover report

Compass House - Compass House is a great youth voice project that enables staff and students from across six settings to work in partnership to create a valuable work experience project. 

Supported by the Voice, Influence and Change Team; students from East SILC, West SILC, Broomfield South SILC, Green Meadows Academy, The Lighthouse School and Future Horizons met monthly, September to December 2024, to plan the opening of the 2024 Compass House pop up shop. 

Students made all the decisions about promotion, products to sell and shop décor. 

The Compass House pop up shop opened Monday 9th to Friday 13th December 2024, 10am till 2pm in Kirkgate Market. 

91 students from across the six settings had the opportunity to work at the Compass House pop up shop, with hundreds of students contributing to making products to sell. 

Click here to download the full report. 

Voice and influence of parents and carers 

Leeds Parent Carer Forum - The Leeds Parent Carer Forum is led by local parents working to represent the views of parents and carers of children and young people with SEND while working in partnership with the Local Authority Education, Health and Care services to make a positive difference for children and families in Leeds. In 2024/25 the Leeds Parent Carer Forum have supported the monthly parent carer information drop in, attended coffee mornings and events to promote their work and hear from families, hosted workshops for families based on need, shared surveys for families to have their say in service development and attended meetings to represent parent carer voice. 

Leeds parent carer support group network - The SEND parent carer support group network is made up of  representatives from 28 SEND parent / carers support groups in Leeds. The network is coordinated and by the Leeds Parent Carer Forum and the Local Offer and SEND Voice and Influence Coordinator. 

By being part of the network support groups:

  • Receive bi-monthly check ins. 
  • Are invited to three parent carer support group network events a year.
  • Receive the Leeds Local Offer bulletin, and opportunities for families to have their say.

The first parent carer support group network event was held on Thursday 26th June 2026, there were 20 parent/carers in attendance. The event was an opportunity to share what issues have been heard, and hear from services about their plans to improve services based on the feedback received from families. 

All issues raised on behalf of parents and carers are logged on the tracker, deep dived by the Voice, Influence and Transparency Working Group and feed into the City’s self evaluation framework.  The issues tracker can be downloaded here.

Self-evaluation framework event for parents and carers

The Leeds Area SEND and AP Partnership (education, health and social care) hosted the Leeds SEND Event 2024 on Tuesday 9 July 2024. The event was attended by 55 parents and carers. 

The aim of the event was to:

  • To feedback to families what we, Local Authority and Health, know based on data and previous consultations.
  • To look at what our data is saying. 
  • To outline our plans moving forward.
  • To consult with families to ensure we have all the information you want us to know. 

The event was an opportunity for decision makers to share back with parents and carers what they have heard from families, and what the plans for the future are as well as giving parents and carers the opportunity to give their feedback on future plans. 

Voice, Influence and Transparency working group

The Voice, Influence and Transparency working group is a subgroup of the Leeds Area SEND and AP Partnership Board. The group first met in July 2024, and meet on a monthly basis. 

The working group use already existing voice and influence recording mechanisms to identify the issues and challenge families have raised and share them with relevant service leads and provide regular updates to the Leeds Area SEND and AP Partnership Board via the issues tracker.

The group provide transparency and ensure feedback to families is provided and available on the Leeds Local Offer website. 

Child Friendly Leeds Wish 12

Leeds is an inclusive city for children and young people with special educational needs and disabilities. 

Children and young people feel there is more awareness and understanding of different disabilities and that there are more activities and places to go that are accessible. 

The Child Friendly Leeds team have developed a Wish 12 page on their website to promote and share key wish updates. The webpage received 630 views in 2024. 

2024 achievements

Raising awareness of disabilities

In 2024 we spoke to young people about what this means to them and a clear message was around raising awareness of disabilities, particularly hidden disabilities – where the disability may not be obvious just by looking at the person.

This kickstarted an art project, asking young people “How can Leeds be more inclusive to those with hidden disabilities?”, so that children and young people are not feeling judged.

The artwork created by young people has been developed into 3 posters, which will be displayed around Leeds in places such as community hubs and libraries. This will help to spread awareness of the perspective of young people in Leeds with hidden disabilities. More information can be found here. 

The Leeds Local Offer website (www.leedslocaloffer.org.uk) is where children and young people up to 25 years old with special educational needs and disabilities (SEND) and their parents and carers can find information, advice and guidance about support, services and activities that are available to those living in Leeds.

More activities and places to go that are accessible to all

In 2024 we further developed information on the Leeds Local Offer website (www.leedslocaloffer.org.uk) about things to do and accessible places to visit in Leeds. Information includes accessibility of Leeds parks, short breaks and fun activities as well as places to visit in Leeds. 

In July 2023; we hosted the ‘give it a go’ event which was funded by the community committees. The event provided 69 students with SEND from across the city the opportunity try out different activities available to them, each students was given information booklet about all the activities they took part in. In May 2025; the event was run for a second time by Child Friendly Leeds and Leeds Trinity University and was attended by 100 students. 

2025 goals 

Short term goals (2025)

  • To identify a criteria for schools to show them how they can contribute to wish 12. 
  • The Leeds SEND Youth Council have written and developed eLearning for professionals ‘communicating with young people with SEND’. To launch the eLearning across education, health, care and third sector organisations and to monitor participation.
  • Continue to develop the new Leeds Local Offer website through updates and promoting accessible and inclusive activities, and places to visit

Long term goals (2023-2028)

  • To continue to work on the ‘raising awareness of disabilities’ campaign and ensure posters are displayed across the city, schools and to encourage participation of the raising awareness learning session. 
  • To work with colleagues in the ‘Children’s Commissioning Team’ and those at Leeds leisure centres to review their programme of activities to ensure they are inclusive and accessible to all. Once achieved, to help promote and share this on the Leeds Local Offer Website. 
  • Following the success of the 2023 Give it a go event, support Leeds Trinity University to deliver an event in 2025 for young people with SEND to try out different activities available in the city and explore it becoming an annual event.

More information and updates about the wish can be found here

Next steps

The priorities for the Local Offer and SEND Voice and Influence Coordinator over the next 12 months are: 

  • Develop a “You said we did” one year summary describing the impact of the work of the Voice Influence and Transparency working group.
  • Participate in a wider range of activities, workshops, events and coffee mornings to engage with  children, young people with SEND and their  parents, and carers to promote the LLO, seek feedback and raise awareness of how they can have a voice and influence.  
  • Continue to review information on the Leeds Local Offer website, and promote the Leeds Local Offer to families and professionals. 
  • Continue to coordinate the Yorkshire and Humber local offer workers network, and coordinate the annual peer review of local offer websites. 
  • Identify further opportunities to promote LLO to staff working with families at events across the city. 
  • Host a Leeds Local Offer Live event for families. 
  • Support the Leeds Parent Carer Forum and parent carer support groups to represent the voices of parents and carers at a strategic level, and further explore co-production training for the Leeds Area SEND and AP Partnership Board. 
  • Lead for the Child Friendly Leeds Wish 12 – Leeds is an inclusive city for children and young people with special educational needs and disabilities. Work with partners to implement the actions in 2025 action plan and feedback to families on progress by developing blogs on CFL Blog page.
  • Work with new SEND Coordinators with the newly developed seven Family Hubs to host drop in sessions around the city, and build upon the offer of providing information about SEND services to families. 
  • Work with SENDIASS (SEND Information, Advice and Support Service) to develop preparing for adulthood information and resources for young people. 
  • Undertake a full content and readability review of information on the Leeds Local Offer website. 

2023/24

1st July 2023 to 30th June 2024

The Leeds Local Offer website is for those 0-25 with special educational needs and disabilities (SEND) and has been operational since 1 September 2014: www.leedslocaloffer.org.uk 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with SEND and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk drive and influence service improvement.

Leeds City Council must respond to all feedback and comments received about the Local Offer on an annual basis and outline what actions have been taken in response to the comments received.

In this report you will find:

  • Leeds Local Offer website
  • Voice and influence
  • Next Steps
Leeds Local Offer website 

Reviewing and developing the Leeds Local Offer

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement. 

The SEND Ofsted Inspection in 2016 highlighted 

  • Only a few of the parents to whom inspectors spoke were aware of the Leeds Local Offer. Those who know about the web-based information are involved in working with the local area to improve the website. Records show that very few parents use the independent advice and support service. Parents describe both feeling isolated and benefiting from the support networks created by schools and settings.
  • Nearly all of the parents that inspectors spoke to during the inspection did not know of, or use, the Leeds Local Offer. This means that they miss out on key services or do not know where to get high-quality support. The feedback from a small number of parents in August 2016 is being acted on by leaders. Some parents, through the EPIC (empowering parents, improving choices) parents forum, remain involved in improving the offer.

Based on feedback received from children, young people, parents, carers and professionals over the last 4 years a new Leeds Local Offer website and branding was developed and launched in April 2024. 

Members of the Leeds SEND Youth Council and Leeds Parent Carer Forum took part in the user testing of the new website. The new website will be continuously reviewed the Leeds Parent Carer Forum and the Leeds SEND Youth Council. The full report can be downloaded here

To ensure a partnership approach across education, health and social care to ensuring information on the Leeds Local Offer website is up to date service leads have been identified to take ownership of their information on the website. The leads will be provided with website content management training and provided with login details so they can edit and update their own information. 

Visitors

In the report period from the 1 July 2023 to the 30 June 2024 the Leeds Local Offer website had 17,626 unique visitors; unique visitors are the number of visitors to a website in a single reporting period. The figures show a decrease in the number of visitors to the website based on the previous year, however this isn’t necessarily the case as the google analytics reporting has changed from the previous year. 

Providing information to families about SEND services 

Information about how families can access information about the Leeds Local Offer and SEND services in Leeds can be found here.

A Leeds Local Offer facebook group was set up for families in December 2020 as an alternative mechanism for families to receive updates about SEND services and activities taking place in the city. There are 1,190 members in the group; 419 have joined in the last 12 months. During the last 12 months over 398 posts about services have been posted on the group. 

A Leeds Local Offer Information booklet is available for families and professionals. The booklet is an introduction to key SEND services in Leeds. The booklet was distributed to all schools in Leeds, and can be downloaded from the website or hard copies requested. 

A monthly parent carer information drop is available for families to attend to find out information about services and receive support. The drop in in run in partnership with Leeds SENDIASS, Leeds Parent Carer Forum, Scope and Leeds Speech and Language Service. The first drop in took place in November 2023; and there have been 7 in total. 54 parents / carers have attended the drop-in sessions. 

Leeds Local Offer Live is an annual marketplace event that provides families and professionals with the opportunity to learn about and speak to SEND services in Leeds. The 2024 event took place on Thursday 21 March 2024 at Pudsey Civic Hall.  58 services booked a stall at the event, with 55 attending on the day. There were three workshops available for attendees on the day. In total 168 people attended the event:109 parents / carers and 59 professionals. The full event report can be read here

For families without access to the internet we encourage them to use computers at their local library or community hub or speak to their school SENCo. We have developed ‘how to’ guides for professionals so they are able to support families using the Leeds Local Offer.  

Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families. 

For families who require any of the information printing can email LLO@leeds.gov.uk to make the request. 

Compliments 

“The website is very clearly set out in ways that numerous people of different abilities could access.”

The website had a good clear range of places which where clearly labelled into delegate category’s to make it less confusing.”

It was very detailed, and I found the information easy to understand.”

The website feels very welcoming.”

The event was useful and well organised.”

“This type of event is crucial for families, keep it going.”

You said our response 

‘you said our response’ section is available on the website to share the comments / feedback received and the response to them.

Families can provide feedback about the Leeds Local Offer website by email, through the feedback link on the website and also face to face. 

Feedback and actions taken in response is outlined below for the last 12 months:

You said Our response
It would be useful if the Alternative provision section included a link to some of the different APs and AIPs within Leeds so parents know their options.

A list of alternative provisions and area inclusion partnerships is now available on the website. 

https://www.leedslocaloffer.org.uk/education/specialist-send-places-and-settings/aps-and-aips 

A website that is easier to use and navigate with clear and concise information. In April 2024 a new Leeds Local Offer website was launched. Development of the new website took into account all the feedback received over the last 4 years from young people, parents, carers and professionals. Members of the Leeds SEND Youth Council and Leeds Parent Carer Forum took part in the user testing of the new website, click here to download the user testing report.
Clear information about Early Help.  The new website includes a section on Early Help, which also includes a video to explain what Early Help is. 
Information about personal budgets.  Information about personal budgets and direct payments has been added to the new website. 
Accessibility of the website.  The accessibility has been improved on the new website, including the option to change the language.
More information about specific support for learning establishments.  A professionals section has been added to the Leeds Local Offer website to provide information about SEND teams who can support learning establishments.  
Have the option to filter results by disability.  A disability filter has been added to the filter options on the new website.
Voice and Influence 

Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. The full voice and influence offer can be found here.

The Leeds Local Offer website has a section devoted to the voice and influence of children, young people, parents and carers

Voice and influence of children and young people 

Leeds SEND Youth Council - the Leeds SEND Youth Council is a group of fifteen young people aged 11 to 25 years old with special educational needs and disabilities (SEND) who live in Leeds or attend school in Leeds. A full list of the SEND Youth Council’s involvement and achievements can be found here, some of the highlights are below: 

  • Developed how to communicate with young people eLearning. 
  • Leeds Local Offer website user testing. 
  • Raising awareness of disabilities artwork project 
  • Short breaks review. 
  • Child poverty board consultation. 
  • Developed interview questions for two recruitment panels. 
  • Developed training material for Scope. 

SEND Summit - On Tuesday 14th November 2023, 36 students from Green Meadows Academy, Brigshaw Partnership, John Jamieson, Oulton Academy and West SILC attended the SEND Summit at Leeds Civic Hall.

Students took part in the Short Breaks Review consultation; Child Friendly Leeds wishes consultation and Youth Activity Fund consultation as well as having the opportunity to visit service stalls to find out what is available to them in the city. 

Click here to read the event report. 

SEND Partnership Board Takeover - Each year students from specialist schools and settings takeover the Leeds Area SEND Partnership Board as part of National Takeover Challenge. The takeover is an opportunity for students to speak to board members about the issues that are important to them. 

The takeover is supported and facilitated by the Voice, Influence and Change Team. 

On Wednesday 22 November 2023, 11 students from St John’s School, West SILC, East SILC and Future Horizons tookover the Leeds Area SEND Partnership Board as part of National Takeover Challenge.

Students consulted with 99 young people with SEND to find out which of the 12 Child Friendly Leeds wishes is most important to them, and to seek feedback about what we can do in Leeds to achieve this wish.

The top three wishes were shared with the board, and discussions took place about what could be done to work towards achieving this wish in Leeds.

click here to download the full takeover report

Compass House - Compass House is a great youth voice project that enables staff and students from across six settings to work in partnership to create a valuable work experience project. 

Supported by the Voice, Influence and Change Team; students from East SILC, West SILC, Broomfield South SILC, Green Meadows Academy, The Lighthouse School and Future Horizons met monthly, September to December 2023, to plan the opening of the 2023 Compass House pop up shop. 

Students made all the decisions about promotion, products to sell and shop décor. 

The Compass House pop up shop opened Monday 11th to Friday 15th December 2023, 10am till 2pm in Kirkgate Market. 

68 students from across the six settings had the opportunity to work at the Compass House pop up shop, with hundreds of students contributing to making products to sell. 

Click here to download the full report. 

Give it a go - Students with special educational needs and disabilities (SEND) across Leeds have continuously shared with us how they would like the opportunity to ‘try out’ different sports, groups and activities available to them in Leeds.

Since 2012, Leeds has had a vision to be a child friendly city. 12 wishes were developed by children and young people across Leeds to highlight what their priorities are for Leeds as a child friendly city. The 12 wishes were refreshed in 2022, with one of the wishes having a SEND focus:

Leeds is an inclusive city for children and young people with special educational needs and disabilities: Children and young people feel there is more awareness and understanding of different disabilities and that there are more activities and places to go that are accessible to all.

On Thursday 6th July 2023; 69 students with SEND in Leeds attended the Give it a Go event at John Charles Centre for Sport. The event gave young people with SEND the opportunity to try out different activities and sports that are on offer to them in the city, known as short breaks and fun activities.

On arrival at the event, each student received a Leeds Local Offer bag which included a pen, activity booklet that provided information about the activities and how to book onto them after the event and an accessible play spaces booklet. Information about activities available in Leeds and accessible places spaces can be found on the Leeds Local Offer website https://tinyurl.com/ThingsToDoLeeds

The event was funded by the Community Committees and delivered in partnership by the Voice Influence and Change Team, Breeze Leeds and Active Leeds.

click here to read the Give it a Go event summary report

Raising awareness of disabilities, a project by young people - Child Friendly Leeds, Leeds Youth Voice and Town Centre Securities PLC (TCS) partnered on a fantastic campaign to raise awareness of disabilities. This was based on listening to the voices of children and young people, ‘Everyone’s Included: the Leeds SEND and Inclusion Strategy’, the Child Friendly Leeds 12 Wishes and the project idea from our ambassador, TCS plc. 

Wish number 12 for the city is: Leeds is an inclusive city for children and young people with special educational needs and disabilities. Children and young people feel there is more awareness and understanding of different disabilities and that there are more activities and places to go that are accessible to all. 

In Autumn 2023, the Voice, Influence and Change team visited five settings with art materials to find out what they would like to share with others about their disabilities, what makes them unique, and how we can make a difference. The sessions were extremely eye opening in which we collated fantastic artwork, spoken words and the feedback from young people and the staff. The themes, illustrations and drawings by the young people were used to develop the campaign. 

An exhibition was held at a unit in the Merrion Centre to view, hear and feel the emotions and understand more about hidden disabilities and how we as a city can make a difference. 

Partners across the city were encouraged to share the key social media messages and awareness raising posters. The communications pack can, free downloadable posters and resources be found here

Voice and influence of parents and carers 

Leeds Parent Carer Forum - The Leeds Parent Carer Forum is led by local parents working to represent the views of parents and carers of children and young people with SEND while working in partnership with the Local Authority Education, Health and Care services to make a positive difference for children and families in Leeds.

Leeds parent carer support group network - The SEND parent carer support group network compromises of representatives from 25 SEND parent / carers support groups in Leeds. The quarterly meetings are coordinated and chaired by the Leeds Parent Carer Forum and the Local Offer and SEND Voice and Influence Coordinator. 

Issues raised on behalf of parents and carers are logged on the tracker and shared with the relevant service and Leeds Area SEND and AP Partnership Board.  The issues tracker can be downloaded here.

A summary of the issues raised are: 

  • Information and support for families. 
  • Education other than at school (EOTAS). 
  • Extended school non-attendance (ESNA). 
  • Education, health and care plans. 
  • Children’s transport. 
  • Social care transitions. 
  • Waiting lists for diagnosis and support. 
  • Sleep support. 
Next steps

The priorities for the Local Offer and SEND Voice and Influence Coordinator over the next 12 months are: 

  • Host a partnership event to ensure parents and carers have input into the self-evaluation framework (SEF) and provide feedback on family voice and future service plans. 
  • Continue to provide mechanisms for children, young people, parents, and carers to have a voice and influence in service review and developments. 
  • Continue to review information on the Leeds Local Offer website, and promote the Leeds Local Offer to families and professionals. 
  • Host a Leeds Local Offer Live event for families. 
  • Support the Leeds Parent Carer Forum and parent carer support groups to represent the voices of parents and carers at a strategic level. 
  • Lead for the Child Friendly Leeds Wish 12 – Leeds is an inclusive city for children and young people with special educational needs and disabilities. 
  • Urgent need to explore recruiting an additional staff member to support with updating content for Leeds Local Offer website, promoting the Leeds Local Offer to families and supporting voice and influence direct work with children, young people and families as currently all delivered by one full time member of staff. 

2022/23

1st July 2022 to 30th June 2023

The Leeds Local Offer website is for those 0-25 with special educational needs and disabilities (SEND) and has been operational since 1 September 2014: www.leedslocaloffer.org.uk 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with SEND and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk drive and influence service improvement. 

Leeds City Council must respond to all feedback and comments received about the Local Offer on an annual basis, and outline what actions have been taken in response to the comments received.

In this report you will find:

  • Accessibility of information on the Leeds Local Offer 
  • Reviewing and developing the Leeds Local Offer
  • Voice and Influence of Children, Young People, Parents and Carers in reviewing and developing services in Leeds
  • Information, Advice and Support for Professionals working with families with children with SEND 
  • Next Steps
Accessibility of information on the Leeds Local Offer

In the report period from the 1st July 2022 to the 30th June 2023 the Leeds Local Offer website had 41,766 unique visitors; unique visitors are the number of visitors to a website in a single reporting period. The number of people viewing the Leeds Local Offer website has increased by 13,119 from the previous year, when there were 28,647 unique visitors. This is a 45% increase.

A Leeds Local Offer Facebook group was set up for families in December 2020 as an alternative mechanism for families to receive updates about SEND services and activities taking place in the city. There are 771 members in the group; 417 have joined in the last 12 months. During the last 12 months over 280 posts about services have been posted on the group. 

For families without access to the internet we encourage them to use computers at their local library or community hub, or speak to their school SENCo. A Leeds Local Offer Information Booklet has been developed with families and services, and once it has been signed off by the Chairs of the Leeds Area SEND Partnership Board it will be uploaded to the Leeds Local Offer website and shared widely. 

Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families. For families who require any of the information printing can email LLO@leeds.gov.uk to make the request. 

The accessibility statement on the Leeds Local Offer website was updated October 2022. 

Reviewing and developing the Leeds Local Offer 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement. 

The SEND Ofsted Inspection in 2016 highlighted 

  • Only a few of the parents to whom inspectors spoke were aware of the Leeds Local Offer. Those who know about the web-based information are involved in working with the local area to improve the website. Records show that very few parents use the independent advice and support service. Parents describe both feeling isolated and benefiting from the support networks created by schools and settings.
  • Nearly all of the parents that inspectors spoke to during the inspection did not know of, or use, the Leeds Local Offer. This means that they miss out on key services or do not know where to get high-quality support. The feedback from a small number of parents in August 2016 is being acted on by leaders. Some parents, through the EPIC (empowering parents, improving choices) parents forum, remain involved in improving the offer.

Children, young people, parents and carers are invited to continually review the Leeds Local Offer website via the website feedback form and also emailing LLO@leeds.gov.uk

 A ‘you said our response’ section is available on the website to share the comments / feedback received and the response to them: https://tinyurl.com/YouSaidOurResponse 

Families can provide feedback about the Leeds Local Offer website by emailing llo@leeds.gov.uk or through the feedback link on the Leeds Local Offer website. 

Feedback and actions taken in response is outlined below for the last 12 months:

You said Our response

Accessibility of the website

  • Completely inaccessible and hard to navigate 
    • Not as clear as other Local Authorities. Seems to take longer than it should to find information. 
  • Clunky looking on mobile phones.
  • Search function not always brilliant.
  • Make it accessible to families where English is a second language.

The website is hosted externally, and is a directory-based website. 

Over the last three years we have worked with the website providers to address the accessibility and functional functions of the website. However, due to the website being a directory-based website the functions are limited. 

The team responsible for the Leeds Local Offer website are exploring options for a new website. 

Promoting the Leeds Local Offer

  • Publicise to parents via GPs, Health Visitors etc. 
  • A twitter page as well as facebook
  • Further promotion through communities and schools 
  • Speak to families directly via coffee mornings 

The team responsible for the Leeds Local Offer will continue to promote the website. The promotion of the Leeds Local Offer and the offer to visit support groups will added as a regular article in the bi-monthly Leeds Local Offer ebulletin. 

A Leeds Local Offer twitter account will be explored as part of the forward plan for developments. 

Services and information for 16 plus and young adults

  • More services for older young people and supporting transition to adulthood. 
  • Difficult to find potential services and activities for over 18s and past 23
  • Add a page for ‘things to do for over 25’s.
  • Post 16 and Post 18 options flow charts.
  • Step by step guide / FAQ for people transitioning.
  • Link to the government website for apprenticeships. 

The Preparing for Adulthood section on the Leeds Local Offer is being reviewed and developed as part of the forward plan. 

All comments and feedback will be included within the review. 

Would like to see more information and guidance around assessment of additional needs e.g. how schools are involved, GPS, right to choose  A Leeds Local Offer information booklet has been developed with families and services, the booklet is an introduction to SEND and the support available within Leeds. 
More information about specific support for learning (colleges) Will be added to the forward plan as an area of development to the Leeds Local Offer website. 
Professionals offer for progression – make professionals aware of offers available.  The Leeds Local Offer ebulletin has a professional’s information, training and support section. There is also an information, training, and support section for professionals on the Leeds Local Offer website. 
There isn’t any clear information about Education Other Than At School (EOTAS) on the LLO website.  Information about EOTAS has been added to the LLO website, and is also being included in the LLO booklet that is being produced. 

The Leeds Local Offer website was reviewed by Rotherham Parent Carer Forum as part of the annual peer review. 

  • Comments and suggestions for improvements: 
  • Add information about how to access the LLO without internet.
  • Continence Services section to include information about U16s continence services.
  • Information is available about EHCP's but needs to be made clearer for families. 
  • Identifying and assessing SEN - review information and add links to other services that can support families on their journey. 
  • Add personal budget policy. 
    • What LA expect from education settings needs updating. 
  • Review the have your say section for young people. 

All feedback and suggestions for improvements have been added to the Leeds Local Offer forward plan. 

We will update the ‘you said we did’ as we action the suggestions for development. 

A ‘cost of living support’ button/page on the LLO would be valuable to families. 

Information about cost of living was available on the LLO, however it might not have been obvious to families where to find this. 

A ‘cost of living – support for families’ section has been created within the information for parents and carers on the website. Colleagues have been asked to share information about services available to support families so these can be added to the website. 

The Leeds SEND Youth Forum attended an online session on the 13th February 2023 to review the young people’s section on the Leeds Local Offer website. Members of the SEND Youth Forum gave feedback and suggestions.  All feedback received was responded too, the full report can be found here: https://leedslocaloffer.org.uk/#!/model/page/service/34382

The Parent Champions reviewed the Early Years information on the website. 

They provided recommendations for improvements to the information. 

The following amendments have been made to the website:

  • Moved ‘Early Years’ under main parent / carer options. 
  • Changed images for ‘free early education places’ and ‘nurseries / children’s centre’ tiles so they are different. 
  • Free Early Education Entitlement information – added a link to the government website which includes clear information about eligibility 
  • Included a phone number for more information about Portage 
  • Clear information about Early Help (on forward plan)

Unfortunately translating the language on the website isn’t technically possible with the website hosts. Web browsers have several built-in tools so that users can already help with accessibility, for example changing screen size. 

The Preparing for Adulthood offer for young people isn't clear on the local offer. The officer responsible for the Leeds Local Offer website to look at developing information about the offer to young people across all four cornerstones of Preparing for Adulthood. 
Families are not being given the information about the support and services that are available to them. The amount of information available to families on websites can be overwhelming, and families don’t always know where to start to find services that can support them.  The officer responsible for the Leeds Local Offer website to action a focussed piece of work to look to develop a booklet that provides introductory information about short breaks, children’s transport, SEND support in schools, preparing for adulthood, SENDIASS, mental health support etc.
Create a document that explains how to use the website and how to find information.  A document has been created for young people, parents / carers and professionals. These have been added to the front page of the Leeds Local Offer website. 
The information about EHCP’s and Schools is complicated and hard to understand. 

The education information on the website has been reviewed and the information updated and reorganised. 

Information about EHCP’s has been condensed on the Leeds Local Offer website, and the SENSAP are continuing to review the information. 

The SEND system is incredibly complicated for families, and they don’t always want all the information at once. We have developed a ‘new to SEND’ section on the Leeds Local Offer website, this appears on the front page. This also includes information around identifying if a child has SEND. 
There is a short breaks and fun activities catalogue for 0 to 18 year-olds, but not a lot of information about fun activities for over 18-year-olds.

A request to services and families to find out about activities for over 18 year was made in September 2022. 

Activities for over 18 year olds can be found under ‘making friends and being involved in the community’ 

https://tinyurl.com/PfAMakingFriends

Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. 

On the Leeds Local Offer website we have a section for the voice and influence of children and young people (SEND Youth Forum) and also the voice and influence of parents and carers, each of these sections includes information about live consultations and also feedback on what has happened with the feedback they have shared. 

Compliments received

“The Leeds Local Offer is pretty good, and there is lots of useful information for families.”

“Easy to navigate, especially with the widgit symbols.” 

“The videos are especially helpful and explain things simply and clearly for families as well as staff.”

“Useful to find and share consultations.”

“Leeds Local Offer Live is a great event, not only for families but for professionals to network and find out more about SEND services.”

“The Leeds Local Offer ebulletin is really useful to hear about SEND events and service updates.”

On the 28th March 2023, the second annual Leeds Local Offer Live event was hosted at Pudsey Civic Hall. The event was a marketplace event aimed to share information about services on the Leeds Local Offer with families and professionals. 50 services hosted information stalls on the day, with over 160 families and professionals attending.

Voice and Influence of Children, Young People, Parents and Carers in reviewing and developing services in Leeds

Leeds SEND Youth Forum 

The Leeds SEND Youth Forum was launched in December 2020, there are 54 members (11 to 25 years old). From the 1st July 2022 to 30th June 2023 members received 12 youth opportunities communications containing 10 opportunities, invites to 15 sessions and links to 13 surveys to give their feedback.

Highlights for the SEND Youth Forum over the last 12 months include:

  • The SEND Youth Forum have worked together to create a booklet of various journeys and challenges of young people with SEND to help you help us! 

The resource is not just about knowing how you can support young people, but to understand how we might perceive and feel during these experiences. The resource can be downloaded here: https://leedslocaloffer.org.uk/#!/model/page/service/34371 

  • Members of the SEND Youth Forum joined the Leeds Youth Council to give their views and feedback on the suggested amends to the Children and Young People’s Plan. All views will influence the changes to the refreshed plan. 
  • Members were asked to share what activities they would like to be available in their local area. All feedback will be shared with community committees when making decisions about activities to fund in local areas.

The involvement of achievement log for the SEND Youth Forum can be found at https://tinyurl.com/SENDYFAchievements 

Voice and Influence within learning provisions

Compass House Project

From September to December 2022; students from the Lighthouse School, Green Meadows Academy, East SILC, West SILC, Broomfield South SILC and Future Horizons met to plan their Christmas pop up shop, the students made all the decisions about the shop, created all the products to be sold and then worked in the pop up shop. 

The 2022 pop up shop opened for five days week commencing 5th December 2022 in Kirkgate Market. Compass House was a great youth voice project which enabled staff and 77 students from across six settings to work in partnership to create a valuable work experience project. The full report can be found here: https://tinyurl.com/CompassHouseProject 

SENate Event (SEND Summit)

The SENate event provided an opportunity for secondary aged student with SEND to come together to give their views and opinions on service delivery and development as well as finding out about services that are available to them. 

The SENate is a great opportunity for students to meet others, hear about services, visit Leeds Civic Hall and make a difference! 

On Wednesday 2nd November 2022, 56 students from Bromfield South SILC, Rodillian Partnership, West SILC, John Jamieson, Oulton Academy, Green Meadows Academy and the Lighthouse School came together at Leeds Civic Hall for the first SENate Event. The full report can be found here: https://tinyurl.com/SENDSummits 

Takeover Challenge

Every November students from specialist provisions in Leeds takeover the Leeds Area SEND Partnership board. Students plan the meeting, agree what they want to share with the board and chair the meeting. 

In November 2021; students had three asks from the board, over the last 18 months services have been responding to these asks. 

  • Careers / Preparing for Adulthood Fair: Leeds City Council’s Employment and Skills team now deliver the annual SEND Next Choices event at Leeds Arena. The first event took place in June 2022, with over 1,800 young people attending. The next event is planned for the 29th June 2023. 
    • Fun activity taster sessions: Scope are developing a map which shows activity taster sessions within the city. The Leeds Local Offer website has been developed to ensure there is more information about fun activities available in the city. The Voice, Influence and Change Team in partnership with Breeze Leeds and Active Leeds have secured funding from the Community Committees to run the ‘Give it a Go!’ event on the 6th July 2023, the event will provide students with the opportunity to try different activities and sports available to them in the city. 
    • Play resources for playgrounds: a student at Leeds University has undertaken a research project with specialist provisions to look at playgrounds and worked with students around resources that they would like to be available. The student is looking into funding to purchase resources for schools. 

In November 2022; 12 students from West SILC, East SILC and Broomfield South SILC tookover the SEND Partnership Board on Tuesday 29th November 2022 as part of National Takeover Challenge. Students from our specialist schools and the SEND Youth Forum have developed a resource for the teams and services to share information about the qualities they would like to see in the workers who support them in their everyday lives. The resource has been shared widely, and service are being asked to feedback how they have used the resource. The feedback will be shared with students. The full reports can be found here: https://tinyurl.com/SENDTakeover 

Recognising the achievements of students

On February 21, 2023, we held a SEND Youth Voice Celebration event at Leeds Civic Hall to honour the students who have been involved in youth voice projects. 83 individual students were recognised for their involvement in the Leeds Local Offer website review, SEND Partnership Board Takeover and Compass House project. Each student receiving a certificate of recognition from the Lord Mayor of Leeds for their amazing contributions.

Children and young people consultations and involvement 

Over the last 12 months children and young people have been involved in the following consultations: 

  • National Government SEND Green Paper review
  • Development of new state of the art hospital building at the Leeds General Infirmary 
  • Improving children and young people’s mental health inpatient services
  • National Government changes to the way local services for children and young people with SEND are inspected
  • Leeds Children’s Mayor voting
  • Youth Activity Fund consultation 
  • Your Neighbourhood, Your City, Your Planet consultation 
  • Children and Young People’s Plan refresh
  • Leeds Local Plan 2040
  • Reviewing the Leeds Local Offer website

Feedback from consultations with children and young people can be found at https://leedslocaloffer.org.uk/#!/directory/33926/33288/33454

Parent Carer Support Group Network

The Parent Carer Support Group Network meetings take place once a quarter and are attended by representatives from 26 parent carer support groups in Leeds. 

The purpose of the group is to:

  • To share parents / carers concerns and issues about SEND services in Leeds 
  • To promote and share voice and influence opportunities within the city for parents and carers 
  • Review and develop the Leeds Local Offer 
  • Meet with decision makers
  • Provide governance to the SEND and Inclusion Strategy 

In the last 12 months the group have met 6 times, this includes additional meetings that have been organised with decision makers. 

The network has met with decision makers to work together to improve families’ experiences of SEND services. These include: 

  • Health and Care Partnership Crisis Offer
  • SEND and Inclusion Strategy 
  • Education, Health and Care Plans 
  • Children’s Transport
  • Developing sensory provision at Thackray Medical Museum 
  • Families accessing short breaks provision 
  • SENDIASS service offer
  • National Development for Inclusion Programme 

The issues raised by the parent carer support group network and service responses can be found here: https://leedslocaloffer.org.uk/#!/model/page/service/33895 

Leeds Parent Carer Forum

EPIC Leeds stepped down as the DfE funded Leeds Parent Carer Forum in April 2022. The Voice Influence and Change Team worked with Contact and support groups in Leeds to develop a new Leeds Parent Carer Forum. 

The new Leeds Parent Carer Forum held their official launch event on Friday 24th March 2023 with 80 parents, carers and professionals in attendance. 

The Leeds Parent Carer Forum are hosted by SNAPS and have recently employed an administrative worker (from DfE grant funding). 

There are 107 members who have signed up to the Leeds Parent Carer Forum. 20 of these are professionals and 87 parents and carers.

The Leeds Parent Carer Forum are working with the LA and Health to prioritise how they will work together in coproduction. The initial areas of work the Leeds Parent Carer will be involved in are: 

  • Representation on the Leeds Area SEND Partnership Board, including a standing parent voice agenda item and annual parent carer takeover. 
  • Leeds ICB – developing the neurodiversity work. 
  • Representation on the Education Health and Care Assessments and Plans Quality Assurance Group. 
  • Representation on the SENDIASS Steering Group. 
  • Representation on the Short Breaks Steering Group, including involvement in the Short Breaks Review, Commissioning and RADAR Panels. 
  • Co-chairing the SEND Parent Carer Support Group network. 
  • Working with the LA to develop a Leeds Local Offer family survey. 

Feedback from consultations with parents and carers can be found at https://leedslocaloffer.org.uk/#!/directory/33926/33993/33460

Parent Carer consultations and involvement

Over the last 12 months parents and carers have been involved in the following consultations: 

  • National Government SEND Green Paper review
  • National Government changes to the mental capacity act 
  • NHS England school aged immunisation services 
  • National Government changes to the way local services for children and young people with SEND are inspected
  • Accessible play grounds in Leeds 
  • Leeds City Council admissions policy 
  • Experiences of the Educational Psychology Team 
  • MindMate ND hub 
  • Children and Young People’s Plan refresh
  • What is secondary school is like for young people who have a long-term physical or mental health condition and how support can be improved
  • SENDIASS – Autism peer education 
  • Thackray Medical Museum mystery shopper 
  • Leeds Local Plan 2040
  • Government enquiry: are transport services accessible?
  • 2 parent / carers have sat on the interview panels 
Information, Advice and Support for Professionals working with families with children with SEND 

Over the last 12 months 18 professionals working with families with children with SEND have signed up to the Leeds Local Offer network, the network has a total of 764 professionals on. Contacts on the network receive a bi-monthly ebulletin with updates about services, voice and influence opportunities and resources / training available. 

The Leeds Local Offer Coordinator works in partnership with services across education, health and social care to provide information, advice and support to ensure children, young people and families are involved in service developments. As well as providing support in developing information for families. 

The Leeds Local Offer Coordinator has provided information, advice and support to 3 LA’s over the last 12 months, as well as coordinating and chairing the monthly Yorkshire and Humber regional local offer workers network.

Next Steps 

The priorities for the Local Offer and SEND Voice and Influence Coordinator over the next 12 months are: 

  • Continue to provide mechanisms for children, young people, parents, and carers to have a voice and influence in service review and developments. 
  • Develop a service partnership approach to the Leeds Local Offer website and providing information for families. 
  • Continue to review information on the Leeds Local Offer website, and promote the Leeds Local Offer to families and professionals. 
  • Host a Leeds Local Offer Live event for families. 
  • Support the Leeds Parent Carer Forum to represent the voices of parents and carers at a strategic level. 
  • Develop a Leeds Local Offer survey / consultation with the Leeds Parent Carer Forum. 
  • Lead for the Child Friendly Leeds Wish 12 – Leeds is an inclusive city for children and young people with special educational needs and disabilities. 
  • Voice and influence of children, young people and families in the 2023/24 short breaks review. 

2021/22

1st July 2021 to 30th June 2022

The Leeds Local Offer website is for those 0-25 with special educational needs and disabilities (SEND) and has been operational since 1 September 2014: http://www.leedslocaloffer.org.uk

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with SEND and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk drive and influence service improvement.

Leeds City Council must respond to all feedback and comments received about the Local Offer on an annual basis, and outline what actions have been taken in response to the comments received.
 

Leeds Local Offer Content and Provision

We value feedback about the site and provision available to children and young people with SEND in Leeds and their families. 

A ‘you said our response’ section has been developed on the Leeds Local Offer website to be able to share the comments / feedback received and the response to them (https://tinyurl.com/YouSaidOurResponse). 

Families can provide feedback about the Leeds Local Offer website by emailing llo@leeds.gov.uk or through the feedback link on the Leeds Local Offer website. 

You said Our response
Holiday provision is not clear on the LLO Developed a 'school holiday activities' section under 'Things to do'. This section will be updated prior to every school holiday
It is not clear which schools in Leeds have resourced partnerships and specialist partnerships

Under the specialist schools section, the information has been separated out into the following sections

  • Specialist schools 
  • Specialist partnership schools 
  • Resourced partnerships 
    • Specialist out of area schools
No section about toileting i.e. teaching your child to use the toilet correctly and developing a toileting routine  Providing toileting information has been added to the Leeds Local Offer website forward plan
Post 16 information on the LLO isn't clear and is quite poor A full review of the post 16 information has been undertaken and all information has been updated. The sections under post 16 have been developed from the feedback from parents
There are too many abbreviations used when talking about disabilities and the services available A jargon buster section has been developed on the website
No information about Cricket for the visually impaired Researched cricket clubs available in Leeds and added them to the LLO under things to do
The CYP section of the LLO is still too complicated and has too much information Students from the Powerhouse, Post 16 West SILC, raised the issue, and from January to April 2022 students met weekly to review and redesign the young people’s section of the website
Full peer review of the Leeds Local Offer was undertaken, from the feedback amendments and developments will be made to the Leeds Local Offer website

The following developments have been made or are due to be made to the website:

  • Organise school by area of the city 
  • Simplified explanation of section 41
  • Full redesign of health section 
  • Clearer you said we did section 
  • In 2022 will review EHCP information 
  • In 2022 review personal budgets information
Cannot find information about alternative provision  Information about AIP's to be added to the website as part of the forward plan
Change language / size etc. i.e. what is cost of inbuilt accessibility / translate tool  Unfortunately, this isn’t technically possible with the website hosts. Web browsers have several built in tools so that users can already help with accessibility, for example changing screen size 

Can the Leeds Local Offer Facebook group posts directly feed into the website?

On contact page on the Leeds Local Offer have a live link to the LLO Facebook group 

Having the Facebook group feed on the website isn’t technically possible with the website hosts. 

A request has been submitted to the website developers to add a link to the Facebook group on the front page  

On contact page include ‘if you require any printed information contact us llo@leeds.gov.uk’ This has now been added to the contact page on the Leeds Local Offer
There is a lack of information about debt advice and support with bills Information about Leeds based money advice services have been added to the ‘support and advice with your finances’ section 

Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. 

On the Leeds Local Offer website we have a section for the voice and influence of children and young people (SEND Youth Forum) and also the voice and influence of parents and carers, each of these sections includes information about live consultations and also feedback on what has happened with the feedback they have shared.

Voice and Influence of Children, Young People, Parents and Carers in Developing Leeds Services

Children and young people

  • The Leeds SEND Youth Forum was launched in December 2020, there are 44 members (11 to 25 years old). From the 1st July 2021 to 30th June 2022 members received 102 youth opportunities communications containing 10 opportunities, invites to 9 sessions and links to 12 surveys to give their feedback.
  • 29 young people were consulted on the new SEND and Inclusion Strategy, and members of the SEND Youth Forum have formed a governance group for the strategy. 
  • 15 young people fed into the redesign of the Health section on the Leeds Local Offer. Health colleagues are taking a lead on the redesign and development of health information. 
  • 8 students from specialist schools tookover the SEND Partnership Board in November 2021. Students had three clear asks from the board 
    1. SEND specific careers event: Since the takeover the Employment and Skills Team have hosted the SEND Next Choices event at Leeds Arena, the event hosted over 60 services who provided information, advice and support to attendees about further education, careers, training, finance, housing and much more.
    2. Short breaks taster sessions: Scope are developing a map that shows which activities provide taster sessions for young people. 
    3. Play resources for playgrounds: The Voice, Influence and Change Team are researching play resources which will be shared with the specialist schools. 
  • 7 young people completed the ‘growing up and looking after your health’ survey.

 40 young people helped to developed animations for the SENDIASS website.

  • 4 members of the SEND Youth Forum sat on a young people’s commissioning panel for the SEND and Inclusion Support Service contract.
  • 5 members of the SEND Youth Forum sat on the young people’s interview panel for the Statutory Assessment and Provision Lead.
  •  126 young people took part in the Make Your Mark ballot, the largest youth ballot in the UK, and voted Health and Wellbeing as the issue most important to them.
  • Over 70 students from 5 specialist schools gave their feedback on Breeze events, and how they can be more inclusive for young people with SEND. 
  • 53 students from specialist schools received certificates of recognition for their involvement in city wide voice and influence projects. 

Youth voice opportunities for young people can be found on the Leeds Local Offer at https://leedslocaloffer.org.uk/#!/directory/33996/33288

Parents and carers 

  • Representatives from 19 support groups in Leeds meet on a six weekly basis (Parent / Carer Support Group Voice and Influence Network) to feed into the continuous review of the Leeds Local Offer website, give their feedback on services and also meet with decision makers and key services. 
  • 32 parents and carers completed the ‘life outside of school’ consultation held by the SILC Cluster, the feedback influenced the SILC Clusters offer. 
  • 11 parents and carers fed into the redesign of the Health section on the Leeds Local Offer. Health colleagues are taking a lead on the redesign and development of health information.
  • 39 parents / carers completed an online survey to provide feedback to SENDIASS on their experience of autism services following diagnosis. 
  • 2 parents sat on the interview panel for the City Lead Teacher of the Visually Impaired and the City Lead Teacher of the Deaf.
  • 10 parents and carers completed an online survey to provide feedback on emotional and mental wellbeing support for children and young people. 
  • The parent / carer support group network fedback to Breeze about the inclusivity of their summer events. 

Parent / carer opportunities to have a voice and influence can be found here https://leedslocaloffer.org.uk/#!/directory/33926/33993

In April 2022; EPIC Leeds stepped down as the Department for Education funded parent participation forum. Support groups in Leeds are working with Contact and will be setting up a new parent participation forum over the next 12 months. 

Information, Advice and Support for Professionals working with families with children with SEND 

Over the last 12 months 36 professionals working with families with children with SEND have signed up to the Leeds Local Offer network, the network has a total of 746 professionals on. Contacts on the network receive a bi-monthly ebulletin with updates about services, voice and influence opportunities and resources / training available. 

Based on feedback from professionals, the following resources have been developed: 

In the last 12 months the Leeds Local Offer and SEND Voice and Influence Coordinator has provided information, advice and guidance to 13 teams / services on involving children, young people, parents and carers in service development and review. 

Accessibility of information on the Leeds Local Offer

In the report period from the 1st July 2021 to the 30th June 2022 the Leeds Local Offer website had 28,647 unique visitors; unique visitors are the number of visitors to a website in a single reporting period. The number of people viewing the Leeds Local Offer website has increased by 13,620 from the previous year, when there were 15,027 unique visitors. This is a 91% increase.

A Leeds Local Offer Facebook group was set up for families in December 2020, the group has 354 members and is an alternative mechanism for families to receive updates about SEND services and activities taking place in the city. During the last 12 months 228 posts about services have been posted on the group. 

Feedback received about the Leeds Local Offer Facebook group ‘I love this group. It is such a great place to signpost parents to where they can find a wide variety of information in one place. Lots of parents feel happier using Facebook than a website.’

For families without access to the internet we encourage them to use computers at their local library or community hub, or speak to their school SENCo. 

Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families. For families who require any of the information printing can email LLO@leeds.gov.uk to make the request. 

The accessibility statement on the Leeds Local Offer website was updated in September 2021 https://leedslocaloffer.org.uk/#!/model/page/29/32954 

Reviewing and developing the Leeds Local Offer 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement. 

The SEND Ofsted Inspection in 2016 highlighted 

  • Only a few of the parents to whom inspectors spoke were aware of the Leeds Local Offer. Those who know about the web-based information are involved in working with the local area to improve the website. Records show that very few parents use the independent advice and support service. Parents describe both feeling isolated and benefiting from the support networks created by schools and settings.
  • Nearly all of the parents that inspectors spoke to during the inspection did not know of, or use, the Leeds Local Offer. This means that they miss out on key services or do not know where to get high-quality support. The feedback from a small number of parents in August 2016 is being acted on by leaders. Some parents, through the EPIC (empowering parents, improving choices) parents forum, remain involved in improving the offer.

Children, young people, parents and carers are invited to continually review the Leeds Local Offer website via the website feedback form and also emailing LLO@leeds.gov.uk

Students from the Powerhouse, West SILC Post 16 provision, were involved in the review and redevelopment of the young people’s section on the Leeds Local Offer website from January to April 2022. A full list of the developments made to the young people’s section as a direct result of the feedback from students can be found here https://leedslocaloffer.org.uk/#!/model/page/service/34141 

 Seven videos for the Leeds Local Offer were developed based on feedback from young people and families, the purpose of the videos is to explain key SEND services in an alternative format to families:

The Local Offer and SEND Voice and Influence Coordinator has been supporting services to develop easy read information for families: 

In March 2021; the first Leeds Local Offer Live event was hosted at Leeds Civic Hall. The event was a marketplace event aimed to share information about services on the Leeds Local Offer with families and professionals. 25 services hosted information stalls on the day, with over 70 families and professionals attending. The event was a great success and will become an annual event. 

Next Steps 

The priorities for the Local Offer and SEND Voice and Influence Coordinator over the next 12 months are: 

  • Growing the Leeds SEND Youth Forum to increase membership and opportunities available for young people to have a voice and influence in Leeds
  • Continue to provide mechanisms for children, young people, parents, and carers to provide governance to the SEND and Inclusion strategy
  •  Enable parent / carer support groups to engage in voice and influence activities and the development of the Leeds Local Offer
  • Continue to review information on the Leeds Local Offer website, and promote the Leeds Local Offer to families and professionals
  • Develop partnerships with social care colleagues and continue to strengthen existing partnerships with education and health colleagues to increase their awareness of the Leeds Local Offer and provide advice and guidance to help improve their practice
  • Develop resources and training to support the voice and influence of children, young people, parents and carers 
  • Support Contact with the development of a new parent participation forum for Leeds 

2020/21

1st July 2020 to 30th June 2021

The Leeds Local Offer website is for those 0-25 with special educational needs and disabilities (SEND) and has been operational since 1 September 2014: http://www.leedslocaloffer.org.uk 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with SEND and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk drive and influence service improvement. 

Leeds City Council must respond to all feedback and comments received about the Local Offer on an annual basis, and outline what actions have been taken in response to the comments received.

Local Offer Content and Provision

We value feedback about the site and provision available to children and young people with SEND in Leeds and their families. 

Families are able to give their feedback about the Local Offer website by emailing llo@leeds.gov.uk or through the feedback link on the Local Offer website. 

You said Our response
It is not clear where to find informaiton about dyslexia on the Leeds Local Offer 

We have created a ‘dyslexia’ section under health on the Leeds Local Offer website

https://leedslocaloffer.org.uk/#!/search/list?query=Dyslexia&exact=1 

The website is difficult to navigate and information isn’t clear  As part of the Leeds Local Offer website redesign the sections / areas of the website were agreed with children, young people and families. Every service on the website have been asked to provide a summary of information about their service and clear contact details, 75% of services have now provided this information and we are continuing to update the summary information. 
Why do you promote services on the Leeds Local Offer facebook group and website that are not supported by all families?

A disclaimer has been added to the Leeds Local Offer facebook group and website about services that feature. The website services that are supported by Leeds City Council and Health are highlighted with a blue shield. 

Disclaimer:

The Leeds Local Offer is about providing families with information to make informed choices about services they chose to use. Services that are supported by Leeds City Council and Health are highlighted with a blue badge  

It would be really useful if families were given leaflets about the Leeds Local Offer at the point of diagnosis  As part of the redesign a number of leaflets have been developed to promote the Leeds Local Offer website, these have been shared with colleagues across Education, Health and Social Care and are available here https://tinyurl.com/LLOFlyers
Information about the disability register needs to be shared with families  The disability register is now promoted on the reverse of the Leeds Local Offer postcard. The disability register is also on the front page of the Leeds Local Offer website
Information for early years children is not clear 

As part of the Leeds Local Offer website redesign an Early Years section / area has been developed (https://leedslocaloffer.org.uk/#!/directory/33327/33433/33431)

Within the summary information about services, we highlight the target age range and disability so families know if they are eligible to access the service  

There needs to be a clear section about fun things to do on the website 

The short breaks and fun activities section on the website has been redesigned so it is more about ‘things to do’

In the young people’s section of the website we have added a section called ‘things to do’ which includes social groups, fun activities and sports that are avialable 

As parents we would like to know about accessible venues in Leeds We have added an ‘accessible venues’ section under things to do on the website and also put a call out to families and services to let us know about accessible venues. We will continue to add information about services to this area of the website (https://leedslocaloffer.org.uk/#!/search/list?query=Accessible_Venues&exact=1
Need to have clear contact information for services on the Leeds Local Offer website Every service on the website has been asked to provide a summary of information about their service and clear contact details, 75% of services have now provided this information. We are continuing to update the summary information so that it is available for 100% of services on the website
Cannot find information about supporting a child with foetal alcohol spectrum disorders (FASD)  We have now created a FASD section under Health on the Leeds Local Offer. https://leedslocaloffer.org.uk/#!/search/list?query=Foetal_alcohol_syndrome&exact=1 
Cannot find information about assistance dogs on the Leeds Local Offer website We have now added information about assistance dogs under the autism / aspergers, ADHD & visual impairment sections on the Leeds Local Offer
One Adoption is not listed on the Leeds Local Offer We have since added the details for One Adoption on to the Leeds Local Offer website 
The ‘Dance, Music and Theatre’ section to be edited to include visual art and/or Arts as there isn’t an obvious place to look for information about visual art projects. We have now changed this section to include visual arts, the new title is ‘Dance, Music, Theatre & Arts’
Services not appearing under the right sections If a service does not appear in the right section we are able to amend the tags / location of the service. Once highlighted we make the change instantly

It is not clear which schools in Leeds have resourced partnerships and specialist partnerships

 

Under the specialist schools section we now have separated the schools information out into the following sections 

  • Specialist schools 
  • Specialist partnership schools 
  • Resourced partnerships 
  • Specialist out of area schools

Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. 

On the Leeds Local Offer website we have a section for the voice and influence of young people (SEND Youth Forum) and also the voice and influence of parents and carers, each of these sections includes information about live consultations and also feedback on what has happened with the feedback they have given. 

Children and young people

  • 42 young people completed the ‘Your Experience of the Coronavirus Lockdown’ online survey in August 2020. The survey findings were presented to the SEND Partnership Board by students from Leeds specialist schools in November 2020 as part of national takeover challenge
  • 9 young people fed into the redesign of the Leeds Local Offer website in September / October 2020 
  • 8 young people from Rainbow House were involved in the interviews of new staff in October 2020
  • Scope engaged with 12 young people March to September 2020 to help plan future short breaks
  • 10 young people aged 11 to 18 years old completed the Make Your Mark ballot in November 2020, their responses fed into the national response to influence the campaign for Members of Youth Parliament
  • The Leeds SEND Youth Forum was launched in December 2020, there are 25 members (11 to 25 years old) who receive regular voice and influence opportunities. One young person designed the Leeds SEND Youth Forum logo
  • 5 members of the Leeds SEND Youth Forum user tested the Leeds Local Offer website in March 2021, their feedback influenced the final amends to the website before the relaunch in April 2021
  • 2 members of the Leeds SEND Youth Forum attended the SENDIASS Leaflets zoom session in March 2021, their feedback influenced the design and information on the leaflets 
  • SENDIASS consulted with 22 young people about the design of the young people’s section of their website in March 2021
  • MindMate redesigned their ‘characters’ in April 2021, 6 members of the Leeds SEND Youth Forum fed into the city wide consultation and gave their views on the characters
  • As part of the Leeds Local Offer Information and Consultation Month in March 2021, 2 young people gave their views about short breaks and fun activities in Leeds via an online survey
  • In February / March 2021 HealthWatch received 65 responses from young people about their experiences of shielding during the pandemic via an online survey. The responses received were fedback to decision makers to influence how services are delivered
  • 2 members of the Leeds SEND Youth Forum attended the SEND and Inclusion Strategy focus group (on zoom) in June 2021 to give their feedback on the aims, priorities and themes within the revised strategy, these young people will be helping to produce an easy read version. 

Live Consultations for children and young people with SEND can be found at: https://leedslocaloffer.org.uk/#!/search/list?query=YouthForumConsultations&exact=1

Feedback from consultations that have taken place can be found at: https://leedslocaloffer.org.uk/#!/search/list?query=YouthForumConsultationFeedback&exact=1

Parents and carers 

  • The Leeds Local Offer facebook group for parents and carers was launched in December 2020, the facebook page is a way to share information and consultation opportunities with families directly. The facebook group has 190 members
  • 14 parents were involved in the user testing of the revised SEND pages on the leeds.gov.uk website in August 2020 
  • 63 parents / carers completed the ‘Your Experience of the Coronavirus Lockdown’ online survey in August 2020. The survey findings were presented to the SEND Partnership Board by students from Leeds specialist schools in November 2020 as part of national takeover challenge
  • 83 parents / carers fed into the redesign of the Leeds Local Offer website in September / October 2020
  • Scope consulted with 30 parents / carers from March to September 2020 about what support is required to welcome children back to short breaks and fun activities post COVID 19
  • EPIC Leeds and the Voice and Influence Team have worked together to host monthly parent and carers question and answer sessions, giving parents the opportunity to find out about SEND services in Leeds. All sessions are available on the Leeds Local Offer (https://tinyurl.com/PCFQA
    • SEND Education – 125 views
    • SENDIASS – 36 views
    • Short Breaks – 100 views
    • Health Transitions – 15 views
    • Independent Travel Training – 27 views
    • Voice and Influence – 5 views
    • Preparing for Adulthood – 5 views 
  • SENDIASS conducted a facebook poll to determine their webinar topics in December 2020, 11 parents / carers completed the poll and their feedback has influenced webinar topics planned for the future
  • 6 parents / carers user tested the Leeds Local Offer website in March 2021, their feedback influenced the final amends to the website before the relaunch in April 2021
  • In February 2021, 19 parents fedback to SENDIASS to influence the content on the parents section of their website 
  • As part of the Leeds Local Offer Information and Consultation Month in March 2021, 5 services asked for parents and carers to complete online surveys. Each of the services have produced a ‘you said we did’ for families following the consultation, and these can be found at https://tinyurl.com/LLOYouSaidWeDid
    • 3 parents fedback to People Matters about the support required to access their services after the pandemic 
    • 2 parents gave their feedback on the SENDIASS service in Leeds
    • 7 parents fedback about how Leeds can further develop their short breaks offer 
    • 7 parents gave feedback on the Children’s Speech and Language Therapy Service in Leeds
    • 2 parents provided The William Merritt centre with feedback on how the service can support individuals with sensory difficulties 
  • In June 2021, 28 parents and carers completed an online survey and 5 attended an online zoom focus group to feedback how schools support families to be involved in their child’s plans 

Live Consultations for parents and carers can be found at: https://leedslocaloffer.org.uk/#!/search/list?query=LiveConsultations&exact=1

Feedback from consultations that have taken place can be found at: https://leedslocaloffer.org.uk/#!/search/list?query=ConsultationFeedback&exact=1 

Information, Advice and Support for Professionals working with families with children with SEND 

Over the last 12 months 231 professionals working with families with children with SEND in Leeds. Being part of the network professionals receive a bi-monthly ebulletin with updates about services, voice and influence opportunities and resources / training available. 

In May 2021; 21 professionals on the Leeds Local Offer Network and SENCOs in Leeds Schools completed an online survey to feedback about how we can further support them in;

  • Using the Leeds Local Offer to support families
  • Enabling children, young people, parents and carers to have a voice and influence in service review and development 

Of the 21 professionals who responded, 20 had heard of the Leeds Local Offer and 16 had used it to find information about services to support families they are working with. 

10 services have consulted with children and young people in the last 12 months and 13 services have consulted with parents and carers in the last 12 months. 

The feedback provided influences the priorities of the Local Offer and SEND Voice and Influence Coordinator, to ensure the service provided meets the needs of professionals working with families who have children with special educational needs and disabilities. 

The full report can be found at https://leedslocaloffer.org.uk/#!/model/page/service/33678

Accessibility of information on the Local Offer

In the report period from the 1st July 2020 to the 30th June 2021 the Leeds Local Offer website had 15,027 unique visitors; unique visitors are the number of visitors to a website in a single reporting period. The number of people viewing the Leeds Local Offer website has increased by 10,981 from the previous year, when there were 4,046 unique visitors. This is a 271% increase.

The accessibility of information on the Leeds Local Offer was part of the 2020 review and development of the website. 

The Leeds Local Offer publicity material was reviewed and redesigned for the April 2021 relaunch. All publicity material is available to download from the Leeds Local Offer website and hard copies can be requested. 

For families without access to the internet we encourage them to use computers at their local library or community hub, or speak to their school SENCo. 

Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families. 

The accessibility statement on the Leeds Local Offer website was updated in February 2021 (https://leedslocaloffer.org.uk/#!/model/page/29/32954).

Reviewing and developing the Local Offer 

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement. 

The SEND Ofsted Inspection in 2016 highlighted 

  • Only a few of the parents to whom inspectors spoke were aware of the local offer. Those who know about the web-based information are involved in working with the local area to improve the website. Records show that very few parents use the independent advice and support service. Parents describe both feeling isolated and benefiting from the support networks created by schools and settings.
  • Nearly all of the parents that inspectors spoke to during the inspection did not know of, or use, the Leeds local offer. This means that they miss out on key services or do not know where to get high-quality support. The feedback from a small number of parents in August 2016 is being acted on by leaders. Some parents, through the EPIC (empowering parents, improving choices) parents forum, remain involved in improving the offer.

The Local Authority received £15,000 to develop the Leeds Local Offer website in June 2020 based on the need to develop the website so it meets the needs of the users and to promote the Leeds Local Offer to families and professionals. 

To ensure the website meets the needs of all (children, young people, parents, carers and professionals) the decision was taken to split the website into three sections:

  • I am a child / young person
  • I am a parent / carer
  • I am a professional

Three online surveys were developed to enable users to give their feedback and feed into the redesign of the website

  • children and young people: 9 responses
  • parents and carers: 83 responses
  • professionals: 28 responses

Taking all feedback received into consideration a full redesign of the Leeds Local Offer website was undertaken. In March 2021, 5 young people and 6 parents took part in the user testing and their feedback influenced the final amends to the website before the relaunch in April 2021.

The redesign consultation report can be found here: https://leedslocaloffer.org.uk/#!/model/page/service/33170

The user testing report can be found here: https://leedslocaloffer.org.uk/#!/model/page/service/33607

Children, young people, parents and carers are invited to continually review the Leeds Local Offer website via the website feedback form and also emailing LLO@leeds.gov.uk

Next steps

The priorities for the Local Offer and SEND Voice and Influence Coordinator over the next 12 months are: 

  • Growing the Leeds SEND Youth Forum to increase membership and opportunities available for young people to have a voice and influence in Leeds
  • Continue to develop the Leeds Local Offer website, and promote the Leeds Local Offer to families and professionals
  • Continue to build relationships across partners in education, health and social care
  • Develop resources and training to support the voice and influence of children, young people, parents and carers 
  • Continue to work in partnership and support EPIC Leeds to strengthen the voice of parents and carers
  • Set up a network for parent / carer support groups to strengthen the voices of parents and carers in Leeds

2019/20

1st July 2019 to 30th June 2020

The Leeds Local Offer website for those 0-25 with SEND has been operational since 1 September 2014: http://www.leedslocaloffer.org.uk

The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement. 

Leeds City Council must respond to all feedback and comments received about the Local Offer on an annual basis, and outline what actions have been taken in response to the comments received.

Local Offer Content and Provision

We value customer feedback about the site and provision available to children and young people with SEND in Leeds and their families. 

Families are able to give their feedback about the Local Offer website by emailing llo@leeds.gov.uk or through the feedback link on the Local Offer website. 

You said We did
Where can I find out about support in secondary schools for siblings of children with SEND? MindMate and Young Carers can provide information about support available, both these services are identified on the local offer. 
Information on the Local Offer website is not up to date i.e. contact numbers are incorrect  All information on the Leeds Local Offer website will be reviewed and updated as part of the 2020 review and development. 
How are children involved in multidisciplinary team meetings?  SENSAP provide the service, and details of how to contact SENSAP are available on the local offer website. 
Key contact information for services is not easily sought on the Leeds Local Offer website  The feedback received will be fed into the 2020 review and development of the Leeds Local Offer website. 
Identify the criteria for services on the Leeds Local Offer website i.e. live in Leeds, attend school in Leeds  Services are asked to provide specific information about who can access their service. A proforma has been developed for when services request to be added to the Local Offer website to ensure all the relevant information has been collected. 
More detailed information about preparing for adulthood and the different pathways available Leeds City Council’s preparing for adulthood website has been reviewed, and will be live before September 2020. 
Clearly identify primary and secondary schools with resourced provision on the Leeds Local Offer website At current the resourced provisions are not clearly identified on the website. However this will be part of the 2020 review. If anyone requires a list of resource partnerships they are able to contact us direct for the list. 
Easy to read and simplified information on the Leeds Local Offer website 

Leeds City Council are reviewing their website to ensure they meet the new web standards which means information will be easy to read and simplified. 

With regards to the Local Offer website ensuring information is easy to read and simplified will be part of the 2020 review and development. 

Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. 

Children and young people

  • 120 young people aged 11 to 18 years with SEND completed the Make Your Mark ballot in September 2019, voting ‘protect the environment’ and ‘stop street harassment’ as the top two issues 
  • 10 students from the SILCs in Leeds tookover the SEND Partnership Board in November 2019 to as part of national takeover challenge to share their views about growing up in Leeds 
  • 12 young people completed the online consultation survey in June 2020 to give their views about independent provision
  • Students from Broomfield SILC were involved with the children’s panel for the new 3 year targeted short break residential contract and also the award for the 2 year Targeted Short Break Grants.  
  • SENDIASS (SEND Information Advice and Support) held two children and young person roaming steering groups to gather views and consult on how children and young people access their information, advice and support and to inform future development of the service.
  • SENDIASS involved children and young people in focus groups to inform changes to their current service literature and branding as a result they are introducing more photographs and clearer process information.
  • All CHAD (Child health and Disability Team) Social Workers now have a recognisable lanyards to act as an object of reference for children to know who Social Workers are. Following its development and excellent reception from all children, we are routinely utilising the accessible version of The Promise to ensure that children of all abilities and communication needs are aware of our promise to them. 
  • VIC Team and Leeds Relational Practice Team hosted an event “Voice of Children and Young People with SEND” on the 13th November. 29 professionals representing 17 local authorities participated in the day which included presentations from the Child Health and Disability Team, Commissioning and Contracts Team, SENSAP, North West SILC, VIC Team and Rainbow House. 
  • Rainbow House children’s council have met quarterly at the Leeds civic hall and have been involved in deciding new menu ideas and personalised characters to incorporate in the visual wall art across the building.

Ofsted Inspection of Rainbow House January 2020: “The children and young people feel that they have a say in the running of the home, and this is expressed in the newsletters, care plans, children and young people’s meetings, youth council and in recruitment, where they are encouraged to help recruit new staff.”

Parents and carers 

  • 229 parents and carers took part in the SEND parent ballot which was developed in partnership with EPIC Leeds. The ballot enabled parents to vote for the Child Friendly Leeds wish they most wanted the SEND Partnership Board to focus on. 
  • 5 parents attended the SEND Inclusion Strategy focus groups in February 2020 and 34 parents completed the online survey to feed their views into the development of the strategy 
  • In February 2020 SENSAP ran an information sharing and engagement session for parents and carers about Education Health and Care plans. Parents and carers shared their experiences and views of the initial 20 week statutory assessment process to help the service identify what works well and what needs to be improved.
  • 12 parents completed the online consultation survey in May 2020 to give their views about independent provision in the city
  • Leeds City Council’s commissioning team sought the views of families receiving direct payments to gather their views of the current service
  • Focus groups were held for parents to give their views and experiences to feed into the Assistive Equipment Review
  • EPIC Leeds, in partnership with the Voice and Influence Team held an information and participation event on the 11th March to enable parents and carers to share their views with senior leaders. 
  • Parents and carers participated in a range of consultations about the current Information, Advice and Support Service offer (SENDIASS),   this information is informing service development and wider strategic audiences about parent carer priorities and needs.
  • The SENDIASS roaming steering groups completed 3 visits across the city meeting parents and carers and gathering views which have been supporting service development and steer. Parents and carers attended 9 new person focused and community based SEND Advice Drop in sessions increasing local participation in the IAS offer.
  • Parents and carers fed back views on developing and improving the SENDIAS service literature and branding.
Accessibility of information on the Local Offer

In the report period from the 1st July 2019 to the 30th June 2020 the Leeds Local Offer website had 4,046 unique visitors; unique visitors are the number of visitors to a website in a single reporting period. The number of people viewing the Leeds Local Offer website has increased by 736 from last year, when there were 3,310 unique visitors. 

The Leeds Local Offer is promoted by business card leaflets that are in use by teams in the Learning Inclusion Service and by the Leeds Special Educational Needs and Disability Information Advice Support Service (SEND IASS). 

Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families. 

The accessibility of information on the Leeds Local Offer will be part of the 2020 review and development consultations. 

Reviewing and developing the Local Offer 

Kayleigh Thurlow was appointed in May 2020 to the role of Local Offer and SEND Voice and Influence Coordinator. Part of Kayleigh’s role is to review and develop the Leeds Local Offer website / information in consultation with children and young people with SEND and their parents and carers. Over the coming months Kayleigh will be working with parent support groups and schools to ensure that children, young people and parents and carers are involved in the review and developments of the Leeds Local Offer website and information provided . 

Kayleigh will be supporting services across the city to enable them to actively gather the views of children, young people, parents and carers who use their service to influence service development. 

In May 2020, the virtual Local Offer Network was set up to provide us a network of key services, professionals and parent support groups working with children and young people with SEND and their families. The network will receive a quarterly ebulletin that will include information about key local offer developments, service updates and support for services in engaging with children, young people and their families. As of the 30th June 2020; 156 professionals have signed up to the network. The first ebulletin will be circulated on the 1st August 2020.