1st July 2025 to 30th June 2026
The Leeds Local Offer website is for those 0-25 with special educational needs and disabilities (SEND) and has been operational since 1 September 2014: www.leedslocaloffer.org.uk
The Leeds Local Offer is not just a directory of services, it is the unique place where young people with SEND and their families can provide suggestions for improving services and for new services they need. Comments received through the website, LLO Facebook page, feedback from staff, young people, the Leeds Parent Carer Forum and from parent carer support groups drive and influence service improvement.
Under the SEND code of practice: 0 to 25 years - GOV.UK Local Authorities must publish a Local Offer, setting out in one place information about provision they expect to be available across education, health and social care for children and young people in their area who have SEN or are disabled, including those who do not have Education, Health and Care (EHC) plans. In setting out what they ‘expect to be available’, local authorities should include provision which they believe will actually be available.
The Local Offer has two key purposes:
- To provide clear, comprehensive, accessible and up-to-date information about the available provision and how to access it, and
- To make provision more responsive to local needs and aspirations by directly involving disabled children and those with SEN and their parents, and disabled young people and those with SEN, and service providers in its development and review.
Local authorities and local health and wellbeing boards must respond to all feedback and comments received about the Local Offer on an annual basis and outline what actions have been taken in response to the comments received.
In this report you will find:
- Summary
- Inspection findings
- Leeds Local Offer website
- Voice and influence
- Next Steps
Summary
Over the past year, the Leeds Local Offer and Voice, Influence and Change Team have continued to strengthen the voice of children, young people and families, ensuring that their feedback directly influences service development and improvements across Leeds. The Local Offer website reached over 49,000 unique visitors, representing a 36% increase on the previous year, while a range of engagement activities, events, consultations and information sessions helped more families access support and have their voices heard.
One significant improvement has been the development of more accessible and easier-to-find information for families. Feedback from parents, carers and the SEND Youth Council led to updates across the Leeds Local Offer website, including new information on ARFID support, Tourette's support, education transitions, complaints and mediation, and the launch of the Inclusive Mainstream Practice parent carer section. These changes provide families with clearer information about available support and what they can expect from services, helping them make informed decisions and access help more quickly.
A second area of impact has been improving communication and engagement with families. In direct response to feedback, the team introduced a WhatsApp channel, trialled and embedded evening information drop-in sessions for working families, and continued to develop accessible resources, including translated materials and SEND information booklets. These changes have created more opportunities for families to access information in ways that work for them and have increased the reach of SEND information across the city.
The team has also championed the meaningful involvement of children and young people in shaping local change. A notable example of this is the Preparing for Adulthood (PfA) project. Following feedback from young people that existing information was often written for parents rather than directly for them, the Leeds Local Offer Team and SENDIASS have worked with young people to co-produce a new suite of Preparing for Adulthood resources. This has included reviewing the language and pronouns used to ensure information speaks directly to young people in a way that is relevant, accessible and empowering. As a result, 10 Preparing for Adulthood information booklets are being developed to support young people as they move into adulthood. The resources will be available electronically and in hard copy and will be supported by a series of YouTube Shorts, helping young people access information in formats they told us they are more likely to use.
Overall, the work undertaken has strengthened access to information and support, and ensured that the voices of children, young people and families continue to influence decisions and service improvements across Leeds.
- Work with new SEND Coordinators with the newly developed seven Family Hubs to host drop in sessions around the city, and build upon the offer of providing information about SEND services to families.
- Work with SENDIASS (SEND Information, Advice and Support Service) to develop preparing for adulthood information and resources for young people.
- Undertake a full content and readability review of information on the Leeds Local Offer website.
Inspection findings
December 2016 SEND Inspection
“Nearly all of the parents that inspectors spoke to during the inspection did not know of, or use, the Leeds local offer. This means that they miss out on key services or do not know where to get high-quality support. The feedback from a small number of parents in August 2016 is being acted on by leaders. Some parents, through the EPIC (empowering parents, improving choices) parents forum, remain involved in improving the offer.”
We can now measure number of visitors to the website and in 2025/26 there were 49,356 unique visitors, the number of unique visitors have been recorded since 2019/20 when there were 4,046 within the year.
Based on feedback received from children, young people, parents, carers and professionals a new Leeds Local Offer website and branding was developed and launched in April 2024. Members of the Leeds SEND Youth Council and Leeds Parent Carer Forum took part in the user testing of the new website. The new website will be continuously reviewed the Leeds Parent Carer Forum and the Leeds SEND Youth Council. The full report can be downloaded here.
We continuously review the Leeds Local Offer website with young people and the Leeds Parent Carer Forum, in 2024 we provided services with the Local Authority and Health content management logins to enable them to regular update their own service information.
“I just wanted to say that I think the new site is really well laid out and easy to navigate and it’s great to be able to easily access information about all of the options for secondary schools really easily.” – comment from parent carer.
The Leeds Local Offer and SEND Voice and Influence Coordinator brought together representatives from across the Yorkshire and Humber region who have responsibility for their local area Local Offer websites. The group meet on a bi-monthly basis to share good practice, work through issues and challenges and take part in an annual peer review of local offer websites.
2026 SEND Inspection
“The partnership has found positive ways to encourage young people with SEND to participate in sporting and cultural programmes. The Leeds local offer is advertised; however, many children and young people are unaware of what they can access beyond their education settings. Some children and young people are not confident or comfortable in taking part in activities across the city.
Active Leeds positively promotes participation and engagement for children and young people with SEND in their community. However, many children and young people with SEND do not participate in community groups and activities beyond school because they do not understand the local offer.
There is considerable variation in what is available across the partnership as a core offer for children and young people with SEND. Some families are unable to access local activities or groups promoted within the SEND local offer because they are not operated within their home area. Some children and young people with SEND reported being fearful of venturing into the city centre or beyond their home and school.”
Key findings are that inspectors note the LLO is being promoted and advertised to parents, carers, children and young people but identified that many CYP do not access community groups and activities beyond schools as do not understand the local offer and need to review if gaps in provision across the city as identifies variation across the partnership.
The inspection highlighted key areas for improvement:
Leaders across the partnership should improve communication with parents, carers and professionals to ensure that:
- there is meaningful co-production of services and ways of working
- stakeholders are well informed about service developments and how their contributions have influenced change and improvements; and
- they have the knowledge of and can navigate the local offer effectively and can access the range of support services and resources available in their communities.
Leaders improve communication with parents, carers and professionals to ensure they have knowledge of and can navigate the offer effectively to enable them to access support services and resources available in their communities.
Leeds Local Offer website
The Leeds Local Offer is not just a directory of services, it is the unique place where young people with special educational needs and disabilities (SEND) and their families can provide suggestions for improving services and for new services they need. Comments that come in through the website and to llo@leeds.gov.uk can drive and influence service improvement.
Visitors
In the report period from the 1 July 2025 to the 30 June 2026 the Leeds Local Offer website had 49,356 unique visitors; unique visitors are the number of visitors to a website in a single reporting period.
Due to an unforeseen issue, the site’s analytics tracking code was inactive between 12 November 2025 and 18 March 2026, resulting in a temporary gap in website data collection.
However, the figures still shows an increase of 13,173 (36%) in the number of visitors to the website based on the previous year.
Providing information to families about SEND services
Information about how families can access information about the Leeds Local Offer and SEND services in Leeds can be found here.
A Leeds Local Offer Facebook group was established in December 2020, following feedback from families, to provide an additional way for them to receive updates about SEND services and activities across the city. In December 2026, in response to further parental feedback, the group was transitioned to a Facebook page to enable easier sharing of posts. The new Facebook page currently has 399 followers.
In February 2026, we launched a one‑way WhatsApp communication channel to share key information directly with families. Both the Leeds Local Offer Team and SENDIASS hold admin rights. There are currently 181 followers on the channel.
A Leeds Local Offer Information booklet is available for families and professionals, the booklet can be downloaded from the website or hard copies requested. The booklet was developed in response to feedback from families sharing that the Leeds Local Offer website can feel overwhelming due to amount of information about services available, families explained that something more condensed and in a printable format would help them to navigate the website and know what they are looking for. The booklet is reviewed and updated annually.
“The booklet has been really useful to understand the different SEND services available in Leeds” – comment from parent / carer.
A monthly parent carer information drop-in is available for families to access information about services and receive support. These sessions are attended by representatives from Leeds SENDIASS, Leeds Parent Carer Forum, Little Hiccups, Carers Leeds, Time for Young People, and the Leeds Speech and Language Service. In 2024, workshops were introduced as part of the drop-in offer. Over the past 12 months, 11 drop-in sessions have taken place, including a trial evening session developed in response to parental feedback. A total of 251 parents and carers have attended the sessions.
“Attending the drop in today has given me clarity of what I need to do next to get the right support for my child” – comment from parent / carer
Leeds Local Offer Live is an annual marketplace event that provides families and professionals with the opportunity to learn about and speak to SEND services in Leeds. The 2026 event took place on Wednesday 25th March 2026 at Pudsey Civic Hall. 52 services booked a stall at the event, with 47 attending on the day. This year we hosted information sessions about Supported Internships, which was delivered by the Lighthouse Futures Trust. In total 183 people attended the event, 112 parents / carers, 68 professionals and 3 young people. The full event report can be read here.
““Great to see Local Authority and Health services in the same place”. - comment from parent / carer.
“Keep doing this event, it is so useful” – comment from parent / carer.
The team attend parent carer coffee mornings, support groups and events to promote the Leeds Local Offer website and mechanism for families to find information about SEND services in Leeds. In the last 12 months the team have attended 20 groups and events to promote the Leeds Local Offer reaching a total of 318 parents, carers and professionals.
The Leeds Local Offer team works with specialist settings to support the delivery of localised Preparation for Adulthood marketplace events for students and their families. Over the past year, the team has supported five events, engaging a total of 99 young people, parents, and carers.
The Voice, Influence and Change Team have worked in partnership with SENDIASS (SEND Information, Advice and Support Service) to consult with 56 learners (pre and post 16) to learn about what information they require to equip and enable them to achieve and thrive in a supported internship pathway. Based on the feedback from learners the team are working with the Leeds City Council comms team to develop 10 e-publications that can be printed, and 10 YouTube shorts to sit alongside the publications. These are currently in development, and we will be launched at the beginning of the 2026/27 academic year.
Promoting LLO to staff working with families
The Leeds Local Offer ebulletin is a bi-monthly bulletin that is shared with over 800 professionals from schools, third sector organisations, health, local authority and support groups to promote and share information about services, activities and event.
For families without access to the internet we encourage them to use computers at their local library or community hub or speak to their school SENCo.
This year we have been working with the Leeds Parent Carer Forum and SENDIASS to provide information in alternative languages for families. The Leeds Local Offer introductory video is now available in British Sign Language, Farsi and Polish. More languages will be available in the coming year.
Schools and services provide a direct web link to the Leeds Local Offer from their individual webpages, promoting the Leeds Local Offer to families.
In February 2026; the team attended the annual SENCO conference and presented to over 200 SENCOs about the Leeds Local Offer and mechanisms for families to find out information about SEND services in Leeds.
For families who require any of the information printing can email LLO@leeds.gov.uk to make the request.
You said our response
A ‘you said our response’ section is available on the website to share the comments / feedback received and the response to them.
Families can provide feedback about the Leeds Local Offer website by email, through the feedback link on the website and also face to face.
Feedback and actions taken in response is outlined below for the last 12 months:
| You Said | Our Response |
| Tourette's information and support for families | We have added information about Tourette's support to the website under the advice and support section (organisations offering support and parent carer support groups). |
| Information about financial support (DLA, PIP etc) to be added to the LLO information booklet. | The LLO information booklet was refreshed in July / August 2025 and financial support has been added to the booklet. |
| Information about ARFID support to be added to the LLO website. | We have developed ARFID support information to the LLO website under Health and Social Care - Health Services - Need help with. |
| On the phone some of the text was a bit small (SEND Youth Council). |
Users to the website can use settings on their device to change the font size. As part of the readability and accessibility review we will be focusing on how the information appears to those accessing the website via mobile devices. |
| Improve the search function so more specific results come up (SEND Youth Council). | To improve the search function on the website this would require further web developments, unfortunately these are not available at the moment but will be considered in the future. |
| Have accessibility features e.g. changing text size and background colour (SEND Youth Council). |
We strive to make this website and its content as accessible as possible. We use the Web Content Accessibility Guidelines (WCAG). Users to the website can use settings on their device to change the background and font sizes. |
| Could there be an audio option on the LLO (SEND Youth Council). |
Unfortunately, we do not have access to this facility on the Leeds Local Offer website. However, we will be looking at introducing service videos to pages which will include audio. |
| Videos on each page explaining the service (SEND Youth Council). | The Leeds Local Offer team will identify the most visited pages, and ask services to provide a short video explaining their service. |
| Lots of links to leeds.gov website, the website isn’t great so could you put the information directly on the LLO in simpler easy read format? (SEND Youth Council) |
The Leeds Local Offer Team will feedback to leeds.gov.uk about the accessibility of the information on the website. As part of the review of readability and accessibility we will review how we can simplify information directly on the Leeds Local Offer website. |
| A lot of the text, this looks more when viewing the website from a phone (SEND Youth Council). | The Leeds Local Offer Team have committed to review the readability and accessibility of all pages on the website, including the amount of text that appears on each page and how it looks on a mobile phone. |
| PfA written as if it is talking to the parent, should it be written as if talking to the young person? (SEND Youth Council) |
The Leeds Local Offer Team have committed to review the readability and accessibility of all pages on the website, including the user pronouns. The Leeds Local Offer Team and SENDIASS will be working with young people on a project to develop Preparing for Adulthood information for young people, this will also include the user pronouns that are used. |
| Use social media to promote information on the website (SEND Youth Council). |
There is a Leeds Local Offer facebook group, where information about SEND services and the LLO website is shared daily. The team have launched a WhatsApp Channel for the Leeds Local Offer. |
| Young people are more likely to look at instagram and TikTok rather than a website (SEND Youth Council). | The Leeds Local Offer team are working with SENDIASS to produce information for young people. |
| The search function on the website doesn't always bring up pages related to the search word. | We have worked with the website developers and reviewed the search function. |
| The green tiles on the website are all different sizes - can they all be the same size? | We have worked with the website developers and all green tabs are now the same size. |
| There is a lot of text on the education page, which feels overwhelming. | Reviewed and edited the page to ensure the information is compliant with Web Content Accessibility Guidelines (WCAG) 2.2, and checked the readability and accessibility of the information. |
| Section 41 information doesn't appear in search, and isn't very clear on the page. | We have reviewed and edited the page information about section 41, and ensure that it now appears in the search facility. |
| No information about complaints, mediation and tribunals. | We have added a resolving disagreements page under Education, Health and Care Plans that includes information about complaints, mediation and tribunals. |
| There isn't information about education transitions i.e. early years to primary, and primary to secondary | We have updated our education transitions information on the website to include early years to primary, and primary to secondary transitions. |
| Information about what families can expect in terms of support from schools. | Launched the Inclusive Mainstream Practice parent carer section February 2026. |
| Local Offer information sessions are held during the day and are not accessible for working families. | We further explored evening sessions with families via an online survey. We held a trial evening information drop in on Thursday 21st May, 6.30pm till 8.30pm at The Vinery Centre. Following the success of the trial we will be hosting two evening drop in sessions a year. |
Voice and Influence
Services across Leeds are encouraged and supported to seek the views of children, young people, parents and carers to enable them to continually review and develop their services. The full voice and influence offer can be found here.
The Leeds Local Offer website has a section devoted to the voice and influence of children, young people, parents and carers.
The Voice, Influence and Change Team produce six monthly SEND voice and influence reports, the aims of the report are to:
- Collate voice and influence work from across the city to share with children and families’ strategic boards, councillors and partners.
- Champion good practice and shine a light on the valuable work services and organisations do.
- Raise awareness of the big issues being shared by the children, young people and families.
- Help services and organisations to link with colleagues and encourage them to work in partnership to reduce duplication.
- Help services and organisations to deliver ‘best practice’ voice and influence by reflecting on their work in line with the 5 O’s model.
Voice and influence of children and young people
Leeds SEND Youth Council
The Leeds SEND Youth Council is a group of young people aged 11 to 25 years old with special educational needs and disabilities (SEND) who live in Leeds or attend school in Leeds. A full list of the SEND Youth Council’s involvement and achievements can be found here, some of the highlights are below:
- Organised an event ‘This is us: proud to belong’ as part of disability pride.
- Supported development of Preparation for Adulthood resources.
- Attended Youth Voice Matters conference.
- Reviewed Light Night Leeds accessibility offer.
- Fed into the development of the sensory space at Rowlands Play Patch.
- Shared their views on the Governments Schools White Paper.
SEND Summit
On Wednesday 11th February 2026, 53 students from 12 education settings attended the SEND Summit at Leeds Civic Hall.
Students took part in the Youth Activity Fund consultation, Neurodiversity Information Hub consultation, learnt about democracy and met with the Lord Mayor and Interim Director of Children and Families.
The full event report can be downloaded here.
SEND Partnership Board Takeover
Each year students from specialist schools and settings takeover the Leeds Area SEND Partnership Board as part of National Takeover Challenge. The takeover is an opportunity for students to speak to board members about the issues that are important to them.
The takeover is supported and facilitated by the Voice, Influence and Change Team.
On Tuesday 25 November 2025, 33 students from Future Steps Broomfield, Powerhouse West SILC, Pivot Academy, Green Meadows Academy, The Bridge East SILC, John Jamieson East SILC, Penny Field school and Enterprise and Employability Leeds City College took over the Leeds SEND and AP Improvement Board as part of national takeover challenge.
The aim of the takeover was to:
- Learn about each other.
- Learn about the issues that are important to young people with SEND.
- Agree how services will work with students to tackle the issues raised.
The full takeover report can be downloaded here.
Compass House
Compass House is a great youth voice project that enables staff and students from across six settings to work in partnership to create a valuable work experience project.
In December 2025; 112 students from East SILC, West SILC, Broomfield South SILC, Green Meadows Academy, The Lighthouse School, Coop Academy Brierley and Future Horizons had the opportunity to work at the Compass House pop up shop, with hundreds of students contributing to making products to sell.
Students made all the decisions about promotion, products to sell and shop décor.
The full project report can be downloaded here.
Schools White Paper
The Voice, Influence and Change Team consulted with 55 students from across 5 settings on the Governments Schools White Paper.
A detailed report has been shared nationally with the Government and will be considered as part of the consultation process for the Schools White Paper.
click here to download the summary report for young people.
click here to download a visual case study of the consultation.
Voice and influence of parents and carers
Leeds Parent Carer Forum
The Leeds Parent Carer Forum is led by local parents working to represent the views of parents and carers of children and young people with SEND while working in partnership with the Local Authority Education, Health and Care services to make a positive difference for children and families in Leeds. In 2025/26 the Leeds Parent Carer Forum have supported the monthly parent carer information drop in, attended coffee mornings and events to promote their work and hear from families, hosted workshops for families based on need, shared surveys for families to have their say in service development and attended meetings to represent parent carer voice.
Leeds parent carer support group network
The SEND parent carer support group network is made up of representatives from 35 SEND parent / carers support groups in Leeds. The network is coordinated and by the Leeds Parent Carer Forum and the Local Offer and SEND Voice and Influence Coordinator.
By being part of the network support groups:
- Are invited to three parent carer support group network events a year.
- Receive the Leeds Local Offer bulletin, and opportunities for families to have their say.
In the last 12 months there have been three network events focusing on Family Hubs, launch of the Inclusive Mainstream Practice, Short Breaks and RADAR.
All issues raised on behalf of parents and carers are logged on the tracker, deep dived by the Voice, Influence and Transparency Working Group and feed into the City’s self-evaluation framework. The issues tracker can be downloaded here.
Voice, Influence and Transparency working group
The Voice, Influence and Transparency working group is a subgroup of the Leeds Area SEND and AP Partnership Board. The group first met in July 2024, and meet on a monthly basis.
The working group use already existing voice and influence recording mechanisms to identify the issues and challenge families have raised and share them with relevant service leads and provide regular updates to the Leeds Area SEND and AP Improvement Board via the issues tracker.
The group have developed case studies to share with families how they have influenced service change. The case studies can be downloaded here.
The group provide transparency and ensure feedback to families is provided and available on the Leeds Local Offer website.
Next steps
The priorities for the Local Offer and SEND Voice and Influence Coordinator over the next 12 months are:
- Participate in a range of activities, workshops, events and coffee mornings to engage with children, young people with SEND and their parents, and carers to promote the LLO, seek feedback and raise awareness of how they can have a voice and influence.
- Continue to review information on the Leeds Local Offer website and promote the Leeds Local Offer to families and professionals.
- Continue to coordinate the Yorkshire and Humber local offer workers network and coordinate the annual peer review of local offer websites.
- Identify further opportunities to promote LLO to staff working with families at events across the city.
- Host a Leeds Local Offer Live event for families.
- Support the deliver of youth voice programmes in schools i.e. takeover, SEND Summit, Compass House, democracy sessions and consultations.
- Support the Leeds Parent Carer Forum and parent carer support groups to represent the voices of parents and carers at a strategic level and further explore a coproduction charter for Leeds.
- Continue to work with SENDIASS (SEND Information, Advice and Support Service) to develop information for young people and raise awareness of the services.
- Develop a youth voice offer for primary aged students.
- Raise awareness of things to do outside of school.